Overview
Junior Exam Logistics Coordinator Jobs in Broken Arrow, Oklahoma, USA at ZipRecruiter
Job Title:
Junior Exam Logistics Coordinator
Location:
Broken Arrow, OK
Schedule:
Monday-Friday, 8am-5pm
Pay: $19-20/hr
Job Description:
We are looking for an individual who has exceptional detail and analytical skills to join our team. The ideal candidate will have experience working in data entry, performing administrative tasks, working well with deadlines, and performing basic data audits. Because of the collaborative nature of this role, the position requires effective teamwork skills. The individual must also have excellent written and verbal communication skills.
Objective:
This position has the primary responsibility for supporting the Certification Department from initial customer contact to monitoring and approving candidates’ applications for both in-person and online exams. The individual will perform daily data entry and validation, and conduct periodic exam audits to the releasing of exam results.
Job Responsibilities and Tasks:
Process Exam Applications: verify candidate’s eligibility, approve training certificates, and liaise with applicant and training provider, if applicable
Input data into database software accurately and efficiently
Maintain data integrity: regularly update database records, verify accuracy of data inputted and perform basic data audits
Establish priorities by following organizational processes or conferring with team leadership
Maintain customer confidence and protect operations by keeping information confidential
Send out email invitations to customers (or phone calls) for exam sessions, personalize the communication to include event details like date, time, and location with oversight deadline calendar
Manage candidate’s registrations log and contribute to the team effort to send out exam packages in a timely manner by accomplishing related tasks within the deadline to shipping
Track shipping delivery progress on a daily basis to ensure the exam packages are moving to/from the proctors. Liaise with courier, client, and recipient when necessary
Offer timely and accurate support to clients, tailoring the communication to suit each individual’s needs
Coordinate proctors and maintain channel of communication until the process is completed (e.g. confirm receipt of exam packages, package contents verification, communication with site contact person for enquiries about venue, etc.)
Support Exam Logistics Coordinator to identify possible candidate’s issues with online exams and ensure its integrity, including watching and analyzing video content.
Perform multifaceted general office support
Work with Testing Software to prepare/score tests
Other duties as assigned by supervisor
Required skills and qualifications:
Strong time-management skills and an ability to organize and coordinate multiple concurrent projects
High school diploma or equivalent
Four or more years of data-entry experience or experience working in an office setting
Intermediary computer skills
Proficiency with Microsoft Office Suite, especially Excel
Detail-oriented with a focus on accuracy
Integrity, discretion, and respect for confidentiality and privacy
Excellent written and verbal communication skills, including telephone conversations
Ability to read, understand, evaluate, and verify a wide range of information in order to recognize and correct discrepancies
Essential technology skills
Adaptability, including the ability to learn and adhere to new processes and technology as needed
Collaboration and teamwork
Problem solving and analytical skills
TRINITY EMPLOYMENT SPECIALISTS IS AN EQUAL OPPORTUNITY EMPLOYER
#J-18808-Ljbffr
Title: Junior Exam Logistics Coordinator
Company: ZipRecruiter
Location: Broken Arrow, Oklahoma, USA
Category: Administrative/Clerical (Data Entry, Office Administrator/ Coordinator)
