Overview

Lead HR Technician Jobs in Salem, Randolph, NC at State of North Carolina – Dept of Natural and Cultural Resources

Description of Work

**Internal DNCR Posting – Only current permanent NC Department of Natural and Cultural Resources employees or layoff candidates with the NC Department of Natural and Cultural Resources eligible for RIF priority reemployment consideration as described by G.S. 126 may apply. **

** This is a repost. Previous applicants must reapply to be considered. **

This position is located at:
4401 Zoo Parkway
Asheboro, NC 27205

Primary Purpose of Position:

DNCR Human Resources is seeking a well-rounded Lead HR Technician to join our Division HR team at the North Carolina Zoo! The Lead HR Technician is responsible for the daily aspects of recruitment, employment, and salary administration functions. In addition, the position assists in other HR functions as needed such as time administration, benefits, workers’ compensation, temporary employment, and retirement consultations. This role frequently interacts with managers, employees, applicants, and other divisions/agencies.

Key Responsibilities include but are not limited to:
Leading the day-to-day aspects of recruitment and selection.
Posting and screening applications in NeoGov using HR best practices, policies and procedures.
Coordinating the division-wide salary administration system through reviewing and processing salary recommendation packages.
Creating and approving PA Actions in the OSC Integrated HR-Payroll System.
Providing technical guidance to employees and managers.
Ensuring compliance with HR applicable laws, regulations, and policies.
Overseeing benefit programs- ensuring information on the State Health Plan, NC Flex Plans and supplemental health and savings plans is provided to all new hires during onboarding and current employees during open enrollment and qualifying life events,
Overseeing leave of absence programs- ensuring compliance with LOA programs such as Family Medical Leave (FMLA), Family Illness Leave (FIL), Voluntary Shared Leave (VSL), Paid Parental Leave (PPL), Military Leave, etc.
Monthly and biweekly time administration- ensuring all time has been entered for both permanent and temporary employees, assisting with entering and approving time.
Overseeing Temporary Employment Compliance- performing audits to ensure all temporary employees are employed within State policy. Assisting division staff with processing temp staff employment requests; both direct hire and through Temporary Solutions.
Processing Disability paperwork and ensuring monthly certifications have been received and HR-Payroll entries are completed.
Assisting HR Manager with administration of the worker’s comp program and entering claims into the third-party administrator database.
Completing and tracking retirement paperwork.
Serving as the unemployment contact for reported claims.
Providing technical guidance to employees and managers.
Ensuring compliance with HR applicable laws, regulations, and policies.

Position/Physical Requirements:
Working in a fast-paced environment, meeting strict deadlines and handling multiple tasks simultaneously
Adapting to sudden priority changes that may occur within the Department and/or Division
Occasional day and/or overnight travel may be required for on-site visits or training
May require working overtime to meet deadlines.
Work schedule is typically Monday to Friday 8:00am to 5:00pm

Knowledge, Skills and Abilities / Competencies

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Qualified candidates must have or be able to:

Demonstrated experience interpreting and applying personnel laws, regulations, policies, and/or best practices
Demonstrated experience with a Human Resource Information System (HRIS) to create personnel actions and generating reports
Demonstrated experience working with Applicant Tracking Systems including posting and screening applications
Demonstrated experience with Time/Leave Management and time audits
Management Preferences:
Experience overseeing the work of other staff.
Excellent communication skills with the ability to communicate clearly, effectively, and accurately in verbal and written form.
Proficient skill level with Microsoft Office Suite to include Word, Excel, PowerPoint, Outlook, Teams, Adobe and/or Smartsheet

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See of oshr.nc.gov/experience-guide for details.

Associate’s degree, typically in Human Resources or relevant field from an appropriately accredited institution
AND
2 years of experience required;
OR
3 years of progressive experience in Human Resources.
OR
equivalent combination or education and experience.

Supplemental and Contact Information

The Human Resources Office (HR) provides comprehensive human resources and safety services to all divisions throughout the agency. Current staffing is over 2,200 positions, plus seasonal/supplemental staffing. The core services include policy administration, employee relations, staff development, benefits, classification and compensation, recruitment and retention, salary administration, diversity and inclusion, performance management, safety and wellness. The HR office supports the mission of the agency by providing policy interpretation, processes, and staff development opportunities in all aspects of HR. The HR office strives to create efficient processes and services that utilize technology to enhance the processes and benefits available to employees as well as expand staff development. This position is located in the HR Office Division of North Carolina Zoo.

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department’s vision is to be the leader in using the state’s natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team!

The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.

Application Process

Please watch our video here that walks you through each step of the application process.

Be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. “See Resume” or “See Attachment” will NOT be accepted.

Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the “Work Experience” section of the application, to support your answers.

If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are “Under Review” and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

Veteran’s and National Guard Preference

Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Employment Eligibility

It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

Sign On Bonus Eligibility

To be eligible for a sign-on bonus, the candidate must not have worked as a probationary, permanent, or time-limited employee in the last 12 months as an employee in North Carolina state government, including without limitation the judicial system, state executive branch agencies, and the university system, subject to the State Human Resources Act.

NEOGOV Technical Assistance

If you are having technical issues logging into your account or applying for a position, please review the Get Help/FAQ’s information on the website. If you are still experiencing technical issues with your application, please call the NEOGOV Help Line at 855-524-5627.

CONTACT INFORMATION:

N.C. Department of Natural and Cultural Resources
Division of Human Resources
Devyn Kirksey
109 East Jones Street, Raleigh, NC 27699
Phone: 919-814-6670
[email protected]

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

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Title: Lead HR Technician

Company: State of North Carolina – Dept of Natural and Cultural Resources

Location: Salem, Randolph, NC

 

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