Overview
Library Aide Jobs in Brownsville, Texas, USA at City of Brownsville
Position: 490 – Library Aide
Title: Library Aide
Organization: Library
Department: City Library
Location: City Library Main Branch
Rate of Pay: $13.00
Job Summary:
Library Aides are the frontline for library service and require delivery of excellent customer service and strong interpersonal skills. This position performs a variety of library-related tasks such as assisting patrons at the public service desk, demonstrating information literacy, processing library materials, assisting with computer-related tasks and new technologies, interlibrary loan requests and processes, and assisting librarians with programs and other library duties as assigned.
Evenings and weekends are required. May assist at other library locations.
Competencies:
Effective Communication
Time Management
Ethical Practice
Problem Solving
Analytical Thinking
Customer Focus
Key Functions/Knowledge/Skills:
Knowledge of commonly used work routines, rules, procedures, or operations; ability to use specialized equipment.
Must be able to use Integrated Library System (ILS) to create, evaluate, and clear patron records correctly when collecting payments; maintaining confidentiality is essential when inputting and reviewing patron records in ILS.
Must have knowledge of electronic devices and apps used by library resources.
Assist patrons with copiers, digital microfilm reader/scanners, and other equipment common to library environment.
Promote and assist with library programs and resources to patrons.
Sorts and distributes mail, prepares newspapers and serials for public area.
Performs all tasks related to opening and closing procedures.
Assists with daily deposit.
Shelves library materials.
Maintain a clean and safe library environment.
Answering incoming phone calls and assisting with patron queries.
Minimum Education & Experience:
High school graduate or GED is required. 2 years of customer service experience, library experience, cash handling experience, office experience, or some equivalent combination is preferred.
Special Certifications & Licenses:
Valid Texas Driver’s License.
Independence & Judgement:
Minimal judgment: instructions, once established and defined, normally allow the job to be accomplished without direct and/or constant supervision; mostly routine work requiring that employee recognize obvious problems; situations outside the instructions are referred to the supervisor or lead worker.
Initiative & Ingenuity:
Low chance of error because work is routine/repetitive/simple/reviewed carefully; standard procedures: don’t have to come up with creative solutions; refers anything unusual to supervisor.
Supervisory & Responsibility:
Does not supervise.
Financial Responsibility:
Takes money (fines, fees, etc.), gives receipts, does own balancing; no decision making; authorizes payment of accounts payable based on matching invoices; handles petty cash; makes purchases over $200.
Level & Frequency of Outside Contact:
Frequent contact with the public or other organizations; interactions may require obtaining cooperation of people; courtesy and tact are required when dealing with moderately difficult or sensitive issues.
Physical Demands:
Office job with little or occasional light physical effort. Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis.
#J-18808-Ljbffr
Title: Library Aide
Company: City of Brownsville
Location: Brownsville, Texas, USA
Category: Administrative/Clerical (Library, Education Administration), Education / Teaching (Library, Education Administration)
