Overview
Logistics Operations Specialist Jobs in Ipoh, Perak, Malaysia at J&T EXPRESS (MALAYSIA) SDN BHD
Title: Logistics Operations Specialist
Company: J&T EXPRESS (MALAYSIA) SDN BHD
Location: Ipoh, Perak, Malaysia
Key Responsibilities
- Record and monitor station quality anomalies, customer complaints, and claims disputes; establish issue ledgers, follow up on corrective actions, conduct re-inspections, and ensure full problem closure.
- Compile quality control data on a daily, weekly, and monthly basis; prepare reports, review recurring issues, and provide optimization recommendations to reduce complaints and assessment deductions.
- Deliver basic operational and quality control training to station staff; assist with new station opening inspections; ensure compliance with headquarters’ quality control requirements.
- Coordinate with regional offices and headquarters to align on quality control initiatives; complete special quality control projects assigned by management.
- Responsible for YoYi regional quality control monitoring and training for newly opened stations.
Qualifications
- Diploma or Bachelor’s degree in Business, Logistics, International Trade, or a related field is
- preferred.
- Proficient in Microsoft Office (Excel, Word, PowerPoint).
- Skilled in data collection, statistical analysis, and report preparation.
- Strong communication and problem-solving abilities.
- Analytical mindset with attention to detail.
- Team-oriented, principled, and highly responsible.
- Effective in coordination and driving issue rectification to completion.
