Overview
Mail Clerk Jobs in Waterloo, Ontario, Canada at Recrute Action
We are currently seeking two dynamic professionals for an onsite opportunity with our client in the insurance industry. This role plays a key part in the day-to-day operations of a high-volume mail services department, offering valuable exposure to various business units and strong potential for career growth within the organization.
What is in it for you :
Hourly salary of $17.20 based on experience.
6-month contract.
Full-time position : 37.50 hours per week.
Onsite Monday to Friday
Start times may be 7:30 am, 8:00 am, or 9:00 am depending on operational needs.
Join a passionate and inclusive team of professionals.
Responsibilities :
Receive, sort, and deliver all incoming mail and courier packages in a timely manner.
Ensure timely and accurate handling of all outgoing mail and courier destined to customers and advisors.
Distribute cheques, contracts, and statements accurately to both internal and external stakeholders.
Manage email inboxes, responding to inquiries and completing scanning and print requests as required.
Investigate and resolve queries, maintaining a strong standard of service.
Participate in ad hoc projects and provide support as needed.
Deliver excellent customer service to internal partners.
What you will need to succeed :
Previous experience in customer service or data entry.
Strong interpersonal skills with a proven ability to work well in a team-oriented environment.
Excellent multitasking, organizational, and prioritization abilities in a fast-paced, deadline-driven setting.
Strong problem-solving and analytical skills with the flexibility to manage shifting priorities.
Proficient in Microsoft Outlook, Teams, Word, and Excel.
Demonstrated ability to adapt to fluctuating work volumes.
High attention to detail with a focus on accuracy and privacy compliance.
Ability to meet the physical demands of the role, including lifting items up to 50 lbs.
Bilingual fluency in English and French to support clients in both languages is an asset.
Effective verbal and written communication skills.
Why Recruit Action
Recruit Action (agency permit : AP) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
MFCJP
Key Skills
Archival Standards, Typing, Data Entry, Customer Service, Computer Skills, Microsoft Outlook, Windows, Office Experience, 10 Key Calculator, OSHA, Microsoft Excel, Filing
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Title: Mail Clerk
Company: Recrute Action
Location: Waterloo, Ontario, Canada
Category: Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant, Clerical)
