Overview
Manager of Engagement and Inclusion Jobs in Charlotte, NC at PSA Airlines
Overview:
Let your career take off with PSA Airlines
About PSA
PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.
Benefits
PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:
Travel privileges on the American Airlines global network
A generous vacation plan designed to let you enjoy your travel perks
401(k) with company match
American Airlines Group (AAG) profit-sharing and bonus opportunities
A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
Premium dental coverage
Vision plan options provided, including a plan that covers both glasses and contacts every year
Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
Access to 24-hour virtual urgent care services
Family planning and fertility treatment
LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
Flexible Spending Accounts for both Health Care and Dependent Care services
Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional
Responsibilities:
Position Summary
The Manager of Engagement and Inclusion leads a team that creates a comprehensive engagement strategy that serves our employees as well as position us a good and valuable corporate citizen to the communities where we live and work. This person is also responsible assisting the Director of People Development & Inclusion with deploying a strategy that ensures that our company builds a culture that respects and values all stakeholders.
Job Responsibilities
Supervises and coaches the Engagement and Inclusion team members while supporting key development in their roles.
Leads New Hire Orientation curriculum updates and facilitation, while continuously providing updates to content and branding.
Build the Charlotte culture and engagement strategy to include all company events, local partnerships, and sponsorships.
Helps create a culture of belonging, engagement, and connection to the PSA Way through company programs and events.
Develop and coordinate core programs including the Annual Leadership Meeting, Presidents Awards, ABLE awards, holiday parties, company service awards, D+ leadership meetings, etc.
Centralizes all culture team member surveys, whether it’s hosting a Pulse Survey, tracking onboarding surveys, exit survey results, etc.
Supports Director of People Development & Inclusion with company strategy to include events, tracking, education, partnerships, heritage month celebrations along with HBCU and HSI recruitment and presence.
Assists the Director of People Development & Inclusion with the development and management of the PSA Inclusion Council.
Works collaboratively with the People Development team, leaders of key departments, marketing stakeholders to determine most effective engagement and inclusion content and marketing of each program internally and externally.
Supports and serves as the primary point of contact for all People Development and Inclusion Work Instructions.
Serve as the team’s SME on all assessments to include Pulse Surveys (end to end), and other instruments as required to help gauge the usefulness and impact of our programs.
Responsible for the Company’s Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
Performs other duties as assigned.
Position Specifics:
Qualifications
Required
Bachelor’s degree in Communications or Training or related field.
At least five years of experience in Engagement, Development training to include: event planning, project management, curriculum development and facilitation.
At least 2 years of previous supervisory/managerial experience.
Advanced computer skills with Microsoft Office programs with a strong emphasis on PowerPoint.
Experience with Learning Management System (LMS) software and an HRIS system.
Ability to speak/read/write in English.
If hired, must be able to demonstrate that you are authorized to work in the U.S.
Preferred
Proficient in using on-line learning authoring software such as Adobe Presenter, Articulate, Captivate or other state of the art tools as necessary.
Proficiency with data analytics.
Additional Information
Supervisory Responsibility: This is a supervisory position.
Delegation: In absence, responsibilities delegated to Director of People Development and Inclusion.
Authorities: None
Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Title: Manager of Engagement and Inclusion
Company: PSA Airlines
Location: Charlotte, NC
