Overview
Manager, Product Governance and Policies & Procedures MY Jobs in WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at CIMB
Title: Manager, Product Governance and Policies & Procedures MY
Company: CIMB
Location: WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job Purpose:
Support the department in upholding governance of Group Management Product Approval Policies and Procedures for all products, services, and e-banking channels across CIMB entities via the Management Product Approval Committee (MPAC). Secretariat role to Management Product Approval Committee (MPAC). Custodian of Product Playbook and Administrator for Product Playbook Repository and MPAP Bank wide Workflow Solution (BWS) system
Job Description:
- Responsible for the daily operations of the MPAC Secretariat, including handling correspondence and queries in the Secretariat's mailboxes.
- Review proposals submissions to ensure adherence with MPAC Terms of Reference and MPAP requirements.
- Provide assistance to proposers/stakeholders on the submission of proposals via the MPAP BWS.
- Review proposal submission templates, presentation decks and supporting documents to ensure in order before distribution to MPAC members ahead of scheduled meetings.
- Document all discussions and decisions by MPAC accurately in official meeting minutes and ensuring conditions/action items are properly tracked and closed.
- Facilitate the compilation and communication of MPAC decisions to the respective proposers.
- Review the monthly summary of MPAC decisions for completeness and accuracy in preparation for submission to the Group Risk & Compliance Committee (GRCC).
- Update the MPAC Terms of Reference when needed, and coordinate approvals with the relevant committees.
- Review and organize all necessary documentation for MPAC, such as templates, minutes, slides, reports, and schedules, in a timely and systematic manner.
- Monitor and maintain attendance records for MPAC Members.
- Prepare reports based on data compiled pertaining to MPAC submissions.
- Attend to Product Playbooks, Product Inventory, Product and BWS Change Requests, including handling correspondence and queries in the Product Governance's mailbox.
- Maintain the Playbooks Repository site, monitor & follow up on Playbooks uploads and perform sampling checks.
- Update the Product Playbook User Guide SOP and MPAP BWS User Guide timely.
- Track and monitor proposals’ statuses through MPAP approval stages.
- Prepare periodic reports for timely notification to stakeholders and committees where required.
- Act as the main contact for Product Playbook-related matters.
- Attend to stakeholders and relevant business units’ request and inquiries on MPAP, Product Playbook, Product Inventory List and BWS-related matters.
Others:
- Conduct road shows/trainings sessions to stakeholders on MPAP/MPAC/BWS submission process.
- To back-up and support duties of other staff in the team when they are away/on leave/in case of any contingencies.
- Any other ad-hoc assignment as requested by Unit Head/Head of Dept.
