Overview
Medical Administrative Assistant Jobs in Sacramento, California, USA at Pacific Skin Institute
Pacific Skin Institute is in search of a motivated candidate with a team-centered attitude! We are looking for a Medical Administrative Assistant for our Sacramento Administrative Office that has a passion for customer service, helping people obtain the services they need, and making sure patients feel comfortable when seeing a doctor.
Office
Hours:
7:00 AM- 6:00 PM; available shifts vary
Shifts Vary from Monday to Friday: 7:00am to 4:00pm | 8:00am to 5:00pm | 9:00am to 6:00pm
This is a Health Administration position, and does not entail any face-to-face contact with patients. All communication with patients and providers is over the phone or through our electronic medical records system (Epic) from our Administrative office location.
Answer the phone in a professional and courteous manner and provide exemplary customer service.
The Medical Administrative Assistant schedules all appointments and assures that all of the appropriate clinical information is collected to ensure efficient workflow.
Coordinate Patient Care and support Clinical Staff in response to incoming phone calls from patients. Answer incoming calls for 4 different clinic locations.
Communicate with provider teams to ensure timely access to care for patients.
Scheduler provides accurate patient information so that all departments may view it daily, and maintains open communication with all staff members to ensure quality patient care.
Scheduling new and return patient appointments and procedures.
Assisting in processing incoming patient referrals & faxes.
Heavily communicate with the patient and provider through Telephone and EMR messaging system for about 75% of day-to-day communication.
Utilize waitlist/call-back lists to fill the provider schedules.
Expected to answer about 70 patient phone calls each day.
Requirements: Spanish speaking – Preferred
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Professional Development Assistance
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Title: Medical Administrative Assistant
Company: Pacific Skin Institute
Location: Sacramento, California, USA
Category: Administrative/Clerical (Healthcare Administration, Medical Receptionist), Healthcare (Healthcare Administration, Medical Receptionist, Medical Office)
