Overview
Medical Front Office Manager Jobs in Annapolis, MD at Annapolis Pain Management
Full Job Description
Company Overview
Annapolis Pain Management is a leading clinic specializing in non-drug, non-surgical pain relief solutions. Since 2012, we have been dedicated to helping patients in the Annapolis area manage their acute and chronic pain through a comprehensive approach that combines modern medicine, physical therapy, and chiropractic care.
Summary
We are seeking a Medical Front Office Manager who is motivated, organized, and compassionate. Someone who can lead our administrative team and provide an exceptional patient experience. As the first point of contact for patients, you’ll play a key role in setting the tone for their healthcare experience.
Responsibilities
Oversee daily operations of the front desk to ensure smooth and efficient workflow.
Greet and assist patients as they arrive at the clinic, ensuring a positive experience.
Manage phone systems to schedule appointments and handle patient inquiries.
Perform clerical duties including filing, data entry, and maintaining patient records.
Ensure compliance with HIPAA regulations regarding patient confidentiality.
Review documentation for accuracy and completeness before patient visits.
Assist with medical billing processes as needed to facilitate smooth operations.
Provide support to healthcare providers during patient appointments as required.
Train and mentor front desk team members.
Resolve patient issues or complaints professionally and promptly.
Collaborate with clinical and administrative staff to improve office processes.
Requirements
2+ years in customer service with management experience
Background in a healthcare setting is preferred.
Strong clerical skills with attention to detail and accuracy.
Familiarity with HIPAA regulations is essential for maintaining patient confidentiality.
Excellent interpersonal and communication skills for effective interaction with patients and staff.
Can effectively manage multiple tasks efficiently in a fast-paced environment.
Ability to lead by example and foster a positive team environment.
Experience with medical billing or documentation review is a plus.
If you are passionate about helping others and want to be part of an innovative healthcare team, we invite you to apply today at Annapolis Pain Management!
Why work with us?
Supportive team culture
Opportunities for career development
No weekends and office is closed by 12pm on Fridays
Competitive salary
Paid time off and holidays
and more!
Job Type: Full-time
Pay: $26.00 – $33.00 per hour
Expected hours: 40 per week
Benefits:
Continuing education credits
Dental insurance
Disability insurance
Employee discount
Free parking
Life insurance
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Professional development assistance
Retirement plan
Schedule:
Monday to Friday
No weekends
Work Location: In person
Title: Medical Front Office Manager
Company: Annapolis Pain Management
Location: Annapolis, MD
Category:
