Overview

Medical Receptionist Jobs in Ann Arbor, MI at Michigan Pain Specialists

Main Job Duties and Responsibilities

greet patients

register patients according to established protocols

assist patients to complete all necessary forms and documentation including medical insurance

ensure patient information is accurate including billing information

inform patients of medical office procedures and policy

maintain and manage patient records

move patients through appointments as scheduled

answer incoming calls and deal with inquiries

transfer calls as required

schedule patient appointments

collect co-pays and payments

schedule hospital admissions, tests, scans and outside appointments for patients

obtain external medical reports as required by medical professionals

respond and comply to requests for information

complete other clerical duties as assigned

safeguard patient privacy and confidentiality

Qualifications and Experience

Minimum two years experience as Medical Receptionist

knowledge of medical terminology, procedures and diagnosis

knowledge of computer and relevant software applications

knowledge of general administrative and clerical procedures

working knowledge of healthcare insurance

Key Competencies and Skills

communication skills – able to listen effectively and express oneself in a clear and articulate manner

information collection and management – able to collect, organize and monitor data efficiently

planning and organizing – able to multi-task, prioritize and schedule tasks and activities

attention to detail – able to produce accurate and high quality work through concern for all areas involved

customer service skills – able to develop good customer relationships with a focus on achieving customer satisfaction

adaptability – able to adjust approach to meet changing demands and situations including dealing with diverse people

confidentiality – able to maintain confidentiality and adhere to ethical standards

Summary

As a Medical Receptionist, you will be essential in providing outstanding patient service and administrative support within a medical office environment. Your core skills in front desk operations, and clerical tasks will ensure smooth daily operations. You will utilize your computer skills and knowledge of medical terminology to assist patients effectively. With a focus on customer service and communication, you will help create a welcoming atmosphere for patients while supporting healthcare professionals in delivering quality care. Join our team and contribute to a positive patient experience in a fast-paced medical setting.

Job Type: Full-time

Pay: $19.00 – $21.00 per hour

Expected hours: 40 per week

Benefits:

401(k)

Dental insurance

Disability insurance

Health insurance

Health savings account

Life insurance

Paid time off

Retirement plan

Medical Specialty:

Pain Medicine

Schedule:

Day shift

No weekends

Experience:

Medical receptionist: 2 years (Required)

Ability to Commute:

Ann Arbor, MI 48108 (Required)

Ability to Relocate:

Ann Arbor, MI 48108: Relocate before starting work (Required)

Work Location: In person

Title: Medical Receptionist

Company: Michigan Pain Specialists

Location: Ann Arbor, MI

Category:

 

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