Overview
Medical Receptionist Jobs in Ann Arbor, MI at Michigan Pain Specialists
Main Job Duties and Responsibilities
greet patients
register patients according to established protocols
assist patients to complete all necessary forms and documentation including medical insurance
ensure patient information is accurate including billing information
inform patients of medical office procedures and policy
maintain and manage patient records
move patients through appointments as scheduled
answer incoming calls and deal with inquiries
transfer calls as required
schedule patient appointments
collect co-pays and payments
schedule hospital admissions, tests, scans and outside appointments for patients
obtain external medical reports as required by medical professionals
respond and comply to requests for information
complete other clerical duties as assigned
safeguard patient privacy and confidentiality
Qualifications and Experience
Minimum two years experience as Medical Receptionist
knowledge of medical terminology, procedures and diagnosis
knowledge of computer and relevant software applications
knowledge of general administrative and clerical procedures
working knowledge of healthcare insurance
Key Competencies and Skills
communication skills – able to listen effectively and express oneself in a clear and articulate manner
information collection and management – able to collect, organize and monitor data efficiently
planning and organizing – able to multi-task, prioritize and schedule tasks and activities
attention to detail – able to produce accurate and high quality work through concern for all areas involved
customer service skills – able to develop good customer relationships with a focus on achieving customer satisfaction
adaptability – able to adjust approach to meet changing demands and situations including dealing with diverse people
confidentiality – able to maintain confidentiality and adhere to ethical standards
Summary
As a Medical Receptionist, you will be essential in providing outstanding patient service and administrative support within a medical office environment. Your core skills in front desk operations, and clerical tasks will ensure smooth daily operations. You will utilize your computer skills and knowledge of medical terminology to assist patients effectively. With a focus on customer service and communication, you will help create a welcoming atmosphere for patients while supporting healthcare professionals in delivering quality care. Join our team and contribute to a positive patient experience in a fast-paced medical setting.
Job Type: Full-time
Pay: $19.00 – $21.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Disability insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Medical Specialty:
Pain Medicine
Schedule:
Day shift
No weekends
Experience:
Medical receptionist: 2 years (Required)
Ability to Commute:
Ann Arbor, MI 48108 (Required)
Ability to Relocate:
Ann Arbor, MI 48108: Relocate before starting work (Required)
Work Location: In person
Title: Medical Receptionist
Company: Michigan Pain Specialists
Location: Ann Arbor, MI
Category: