Overview
Medical Receptionist Jobs in Town of Texas, Wisconsin, USA at Townsen Memorial Health System
Location: Town of Texas
Townsen Memorial Hospitalis looking for a Medical Receptionist tojoin our team!
Medical Receptionist’s duties encompass many tasks such as greeting patients, scheduling appointments, performing clerical duties, and providing medical procedural support. Exhibitsprofessionalismat all times while answering inquiries and providing information to the general public, visitors, patients, and other interested parties regarding activities conducted at the establishment and location of departments, offices, and employees within the organization. Supports medical staff by completing administrative requirements as assigned.
ESSENTIAL FUNCTIONS:
Demonstrates customer service standards (smiles and makes eye contact, greets each patient and visitor, seeks out patient and visitor contact, displays appropriate body language at all times, takes 5 minutes each day to go above and beyond for one patient or visitor, honorsdiversityand thanks each customer/patient).
Greet patients as they arrive into the facility and provide them with appropriate information.
Assist patients to complete all necessary forms and documentation.
Ensure completeness and accuracy of patients’ forms and log all demographics in the EMR system.
Update patients’ information into the database.
Move patients through appointments as scheduled. Keep patient appointments on schedule by notifying the provider of patients’ arrival.
Respond and comply with requests for information including sending faxes and e-mails.
Answer telephone and deal with inquiries.
Transfer calls as required.
Direct calls and messages to appropriate medical office staff.
Maintain patient accounts by obtaining, recording, and updating personal and financial information into e-clinical.
Obtain revenue by recording and updating financial information; recording and collecting patient charges.
Call patients and remind them of their appointments.
Keep patients’ families informed of patient status.
Schedule and reschedule patients’ appointments.
Update appointment calendars.
Create and label appropriate charts for patients.
Manage filing and record-keeping activities; obtain all necessary documents related to the patient chart as needed.
Coordinate mail flow in and out of the office.
Maintain stock of forms and office supplies.
Ensure reception area is well maintained, neat, and clean, including the magazines.
Ensure all vendors and visitors are signed in and processed according to facility policy.
Perform other related duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
Knowledge of computer and relevant software applications.
Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, and Word.
Strongattention to detail: being careful about detail and thorough in completing work tasks.
Ability to maintain composure in difficult situations.
High stress tolerance: accepting criticism and dealing calmly and effectively with high-stress situations.
Ability to adapt withflexibility: being open to change and to considerable variety in the workplace.
Ability to work independently with little or no supervision.
Ability to maintain effective and organized systems to ensure timely patient flow.
Must be able to multi-task while on the job.
Must be task-oriente…
Title: Medical Receptionist
Company: Townsen Memorial Health System
Location: Town of Texas, Wisconsin, USA
Category: Administrative/Clerical, Healthcare
