Overview
Medical Receptionist Jobs in George, South Africa at Turnwellmentalhealth
Join to apply for the Medical Receptionist role at Turnwell Mental Health Network.
Description
Better Balance Psychiatry is seeking a dedicated Medical Receptionist to join our team in St. George, UT. As a Medical Receptionist, you will serve as the initial point of contact for our organization, providing excellent customer service and administrative support. You will be responsible for managing the front desk area, assisting visitors, answering phone calls, and performing various clerical tasks to ensure the smooth operation of our office.
Requirements
Create a positive, relaxing, welcoming, and professional atmosphere for patients.
Communicate clearly, effectively, and succinctly with patients and providers.
Answer phone calls, take and transmit messages; monitor and respond to voice and email.
Assist patients with check in and check out.
Assist with intake and screening of new patients.
Complete various types of paperwork for patients or insurance.
Accurately document and maintain medical records.
Maintain clean, neat, and orderly front office and waiting room.
Ability to multi-task and manage time independently and in a team setting.
Schedule appointments and maintain provider schedules.
Collect patient payments, deductibles, and patient balances.
Ensure company policies of financial agreements are met.
Knowledge of general office equipment.
Data entry of charges and payments.
Maintain confidentiality and apply strict standards of privacy and HIPAA compliance.
Other duties as needed to promote high quality environment and patient care.
Administer and explain to patients the TMS procedures.
Monitor patients for medical symptoms throughout the treatment.
Provide medical intervention in an emergency including CPR if indicated; CPR certification must be up to date and certification will be paid for or reimbursed by Employer.
Act courteously and with tact in dealing with patients, visitors, and the public.
Follow established treatment and office procedures.
Schedule patients for TMS treatments per the Employer’s Clinical TMS Protocol.
Perform Prior Authorizations, take co-pays, and verify insurance information.
Must be cross trained with front office secretary to provide coverage in instances where the front office is out of the office.
Maintain professional appearance, clothing, and bearing at all times. Tank tops, low cut shirts, shorts, jeans or casual clothing is not permitted.
Assist in maintaining the cleanliness of the clinic including sweeping, dusting, mopping of the clinic as outlined in the clinic manual.
Ensuring sanitization procedures occur for equipment between each TMS treatment.
Other tasks and duties as requested by Employer which are pertinent to the functioning of the clinic in general.
Benefits
401k w/ Match
Dental Insurance
Health insurance
Paid time off
Referral program
Retirement plan
Vision insurance
Qualifications
High school diploma or equivalent; additional education or training is a plus.
Proven experience as a front desk secretary or in a similar role is preferred.
Strong customer service and communication skills.
Proficiency in using office software (e.g., Microsoft Office suite).
Professional appearance and demeanor.
Attention to detail and strong organizational skills.
Ability to handle sensitive information with confidentiality.
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Mental Health Care
#J-18808-Ljbffr
Title: Medical Receptionist
Company: Turnwellmentalhealth
Location: George, South Africa
Category: Administrative/Clerical (Healthcare Administration, Medical Receptionist), Healthcare (Healthcare Administration, Medical Receptionist, Medical Office)
