Overview
Medical Receptionist Jobs in Frisco, TX at FYZICAL Therapy and Balance Centers
Full Job Description
Join FYZICAL Therapy & Balance Centers – Be the Face of Patient Experience
If you’re a friendly, detail-oriented professional who enjoys helping others and keeping things running smoothly, FYZICAL Therapy & Balance Centers wants to meet you. We’re seeking a full-time Client Care Specialist (CCS) to join our front desk team in McKinney, TX (North Dallas). In this role, you’ll be the first point of contact for our patients—creating a warm, professional environment while managing scheduling, insurance, and administrative tasks. It’s a perfect opportunity for someone who thrives in a fast-paced setting and wants to grow their career in healthcare.
Why FYZICAL?
FYZICAL is a nationally recognized leader in balance, vestibular, and orthopedic rehabilitation. Our clinics offer a unique combination of cutting-edge care, collaborative culture, and local ownership. You’ll be empowered to make a difference every day while enjoying job stability, growth opportunities, and a performance-driven culture that recognizes and rewards excellence.
Position Details:
Full-Time, Monday–Friday
Pay: $16–$21/hour (based on experience) + Monthly Performance Bonus
Benefits:
Health, Dental, and Vision Insurance
Paid Time Off & Paid Holidays
401(k) with Employer Match
At FYZICAL, you’re more than just a receptionist—you’re a vital part of our mission to help people love their lives. Apply today and start your career with a company that truly values its team.
Job Responsibilities
What You’ll Do:
Serve as the welcoming first point of contact for new and returning patients
Handle patient intake: collect demographics, insurance details, and medical history
Verify insurance benefits and obtain authorizations as required
Schedule patient evaluations and follow-up visits in coordination with the clinical team
Provide financial estimates and collect payments at time of service (including no-show/cancellation fees)
Answer phones, emails, and faxes, manage patient records, and maintain administrative reports
Support daily clinic operations and maintain a clean, professional environment
Consistently achieve key front office performance metrics (conversion, collections, visit volume, etc.)
Required Skills and Qualifications
What You Bring:
6+ months of customer service, front desk, or administrative experience (healthcare preferred)
Warm, professional communication style and strong attention to detail
Basic computer skills and comfort navigating digital systems
Familiarity with EMR, Microsoft Office, and insurance verification processes is a plus
2+ years experience in a medical office setting is a bonus but not required
Title: Medical Receptionist
Company: FYZICAL Therapy and Balance Centers
Location: Frisco, TX
Category:
