Overview
Medical Receptionist: Elite Women’s Care Jobs in Chicago, Illinois, USA at FASTMD Medical Group
Reports To:
Elite Women’s Care Practice Manager
Physical Demand Level: Light
Job Summary:
The Medical Receptionist position provides the first and last in-person experience patients and visitors have with our medical practice. This role focuses on maintaining a warm and welcoming atmosphere while ensuring all required information is collected, including PHI and monetary collections. Upon completion of care, the Medical Receptionist facilitates continued care by scheduling referral appointments and return visits. In addition, the Medical Receptionist maintains the medical record by uploading all indicated documents to the patient’s record.
Primary
Job Responsibilities:
Scan and categorize primary or supporting documents or records into the patient’s medical record.
Answer and appropriately direct or respond to all incoming calls, faxes, emails, or other forms of correspondence.
Log and submit referral metrics daily.
Answer general questions regarding provider referral recommendations. Obtain assistance from medical professionals when scope of questions exceeds knowledge base.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Greet and log in patients arriving at the office or clinic.
Schedule appointments for patients.
Contact medical facilities or departments to schedule patients for tests or admission.
Inventory and submit order for medical, lab, or office supplies or equipment, based on approvals.
Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
Determine out of pocket responsibilities of patients or responsible party and collect amount as determined.
Research and plan for upcoming clinic days by proactively requesting missing data within the medical record to ensure a positive patient experience.
Support EWC marketing events by coordinating with the EWC Practice Manager, SVP of Operations, and CMO, as needed.
Education/Certification/Licenses:
High School Diploma or GED
Experience:
Experience with Women’s Care Practice, preferred.
Prior medical office or setting experience, preferred.
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Title: Medical Receptionist: Elite Women’s Care
Company: FASTMD Medical Group
Location: Chicago, Illinois, USA
Category: Healthcare (Healthcare Administration, Medical Office, Medical Receptionist), Administrative/Clerical (Healthcare Administration, Medical Receptionist)
