Overview

Medical Receptionist/Front Desk Jobs in Roanoke, VA at Murray E. Joiner Jr. MD PC

Full Job Description

Minimum of 1 year Medical Office experience required.

MINIMUM REQUIREMENTS:

Must be available to work between the hours of 7:00 am to 5:00 pm M-F.

Professional and polished demeanor

A positive attitude and a team player

Strong ability to multi-task

Strong computer skills

Good communication and customer service skills

Complete attention to detail and devotion to patient care, quality and privacy

Knowledge of Medical Terminology (Orthopedic, Pain Management, Neurology) preferred

MUST have at least one-year experience in a Medical Office.

JOB DUTIES INCLUDE:

Provide outstanding customer service to patients over the phone while managing a high volume of inbound and outbound calls

Respond to patient and provider voicemails with outstanding customer service

Check patients in & out

Collect co-pays and balances

Verify demographics & insurance information

Scan insurance cards & documents into EMR system

Maintains and prioritizes referral queue DAILY

Answer patient questions and/or route to appropriate party

Check fax machine and route to appropriate party

Process medical record requests in a timely manner

Responsible for and maintaining designated provider phone line

Responsible for checking office mail daily

Job Type: Full-time

Pay: $15.00 – $17.00 per hour

Benefits:

401(k)

AD&D insurance

Dental insurance

Health insurance

Life insurance

On-the-job training

Paid sick time

Paid time off

Vision insurance

Medical Specialty:

Physical & Rehabilitation Medicine

Schedule:

Monday to Friday

No weekends

Work Location: In person

Title: Medical Receptionist/Front Desk

Company: Murray E. Joiner Jr. MD PC

Location: Roanoke, VA

Category:

 

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