Overview
Medical Receptionist/Front Desk Jobs in Roanoke, VA at Murray E. Joiner Jr. MD PC
Full Job Description
Minimum of 1 year Medical Office experience required.
MINIMUM REQUIREMENTS:
Must be available to work between the hours of 7:00 am to 5:00 pm M-F.
Professional and polished demeanor
A positive attitude and a team player
Strong ability to multi-task
Strong computer skills
Good communication and customer service skills
Complete attention to detail and devotion to patient care, quality and privacy
Knowledge of Medical Terminology (Orthopedic, Pain Management, Neurology) preferred
MUST have at least one-year experience in a Medical Office.
JOB DUTIES INCLUDE:
Provide outstanding customer service to patients over the phone while managing a high volume of inbound and outbound calls
Respond to patient and provider voicemails with outstanding customer service
Check patients in & out
Collect co-pays and balances
Verify demographics & insurance information
Scan insurance cards & documents into EMR system
Maintains and prioritizes referral queue DAILY
Answer patient questions and/or route to appropriate party
Check fax machine and route to appropriate party
Process medical record requests in a timely manner
Responsible for and maintaining designated provider phone line
Responsible for checking office mail daily
Job Type: Full-time
Pay: $15.00 – $17.00 per hour
Benefits:
401(k)
AD&D insurance
Dental insurance
Health insurance
Life insurance
On-the-job training
Paid sick time
Paid time off
Vision insurance
Medical Specialty:
Physical & Rehabilitation Medicine
Schedule:
Monday to Friday
No weekends
Work Location: In person
Title: Medical Receptionist/Front Desk
Company: Murray E. Joiner Jr. MD PC
Location: Roanoke, VA
Category: