Overview
Medical Receptionist/Front Desk Jobs in Sterling Heights, MI at Synergy Health Partners MSO, LLC
Full Job Description
Synergy Health Partners is looking for a full-time Medical Receptionist to work in our Warren orthopedic clinic. Under general supervision, the Medical Receptionist performs all duties related to the registration of patients, including obtaining and or verifying current insurance information, collecting missing information as needed. The Medical Receptionist collects co-pays and self-responsible portion of charges. The Medical Receptionist receives and handles incoming telephone calls.
Duties and Responsibilities:
Interviews and registers patients, obtaining and updating patient demographic and insurance information. Identifies need for referral if not present in chart. Front desk staff should verify that all testing is available in the EMR as well as any paperwork that the patient brings to the office (testing, history forms, medication lists, new insurance cards, drivers license, films, and disks, etc.)
Verifies and reviews patient history for new patients, as well as updating established patient’s files as needed. Scans completed history forms into the EMR.
Obtains co-pays and self-responsibility portion of charges / balances, recording collection per established guidelines. Provides receipt for payments.
Verifies that patient’s have all of their prescriptions, answer questions as needed, give directions, schedule follow-up appointments as well as pre and post operative appointments. Provide paperwork for surgical patients, medical clearances, etc. Schedules MRIs affiliated facility(s).
Updates therapist schedule at the end of each clinic, forwarding information to dictation service and the billing department.
Balances cash, checks and charge payments according to established guidelines and forwards to the billing department for posting.
Performs various clerical duties including answering messages, calling in prescriptions, answers phones, directs patients, and handles mail distribution, scans, and fax documents as needed.
Assists provider and clinical support staff by escorting patients, as needed.
Minimum Qualifications:
Previous Customer Service experience
Ability to use and learn computer and other digital systems quickly and accurately
Minimum Knowledge and Education:
High school diploma or equivalent (G.E.D.)
Preferred Qualifications:
One-year clerical experience to include customer service.
One-year front desk – medical office experience preferred
Job Type: Full-time
Pay: $15.00 – $18.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance
Medical Specialty:
Orthopedics
Pain Medicine
Podiatry
Sports Medicine
Schedule:
8 hour shift
Day shift
Monday to Friday
No weekends
Work Location: In person
Title: Medical Receptionist/Front Desk
Company: Synergy Health Partners MSO, LLC
Location: Sterling Heights, MI
Category:
