Overview
Medical Receptionist/Front Desk Jobs in Federal Way, WA at Federal Way Naturopathy
About Us:
At Federal Way Naturopathy, our mission is to collaborate with patients to support the body’s natural healing processes. We utilize a range of treatments, including homeopathy, cranial sacral therapy, hydrotherapy, botanical medicine, counseling, and nutrition. Since 1998, our dedicated team of doctors and staff have been committed to providing reliable, affordable, and accessible patient care.
We are looking for a motivated and enthusiastic Medical Front Office Receptionist to join our team and contribute to our mission. In this role, you’ll provide crucial front office support to six Naturopathic Doctors (NDs) in a primary care environment, while also assisting with our services, including acupuncture, IV therapy, and breast thermography.
Job Overview:
As the first point of contact for patients, the Medical Receptionist plays a key role in delivering exceptional customer service. You will manage all front desk responsibilities, including scheduling appointments, checking in patients, collecting billing information, assisting with patient accounts, and maintaining electronic medical records.
Our ideal candidate is also a licensed CNA or CMA, with the ability to support our back-office team when needed. A salary increase will be offered for those with relevant licensing.
Key Responsibilities:
Provide excellent customer service and phone etiquette
Manage reception duties, including patient check-in, appointment scheduling, and billing
Assist patients with account inquiries
Maintain accurate and up-to-date electronic medical records
Assist back-office staff as required (if licensed)
Ideal Candidate:
Works well in a team environment
Ability to work effectively in a fast-paced environment while maintaining professionalism and confidentiality.
Strong organizational skills with attention to detail in managing multiple tasks Familiarity with office management systems and electronic health records (EHR).
simultaneously.
Warm and welcoming, ensuring our patients and their families feel supported and cared for
Previous experience in a medical office or hospital environment is preferred.
Benefits:
Paid vacation
Flexible schedule
In-office medical credits and discounts
Healthy snacks
Free classes and wellness resources
Bonuses and more!
We are open Monday through Friday from 8:00 AM to 5:00 PM and are closed on all major holidays.
Qualifications:
High school diploma or GED
At least 2 years of relevant work experience
Schedule & Pay:
This is a part-time position, approximately 24 hours per week, with the potential to transition to full-time. We value work/life balance and make every effort to meet the needs of our employees.
Monday to Friday, day shift (No weekends)
Salary based on experience, starting at $20.00 per hour
Additional Benefits:
Employee discount
Paid time off
Retirement plan
If you are an enthusiastic team player with good communication skills and a positive attitude, we would love to talk to you. Diversity is welcome here.
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Expected hours: No less than 24 per week
Benefits:
Employee discount
Flexible schedule
Free parking
Paid time off
Professional development assistance
Retirement plan
Medical Specialty:
Holistic Medicine
Primary Care
Schedule:
Day shift
Monday to Friday
No weekends
Work Location: In person
Title: Medical Receptionist/Front Desk
Company: Federal Way Naturopathy
Location: Federal Way, WA
Category:
