Overview
Night Dispatcher/Office Assistant Jobs in Euclid, OH at Assurance Recovery, Towing & Transport
Full Job Description
Job Overview
We are seeking an organized and motivated Dispatcher/Office Manager to join our team and ensure smooth daily operations and efficient dispatching of our field staff. This dual-role position requires someone with excellent multitasking abilities, strong communication skills, and a proactive approach to problem-solving. The ideal candidate will be responsible for coordinating schedules, managing office functions, and providing administrative support to improve productivity and customer satisfaction. If you thrive in a fast-paced environment and have experience in dispatching or office management, we would love to hear from you!
Responsibilities
Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date.
Assigning drivers to the routes and overseeing their dispatch
Ensuring tows are completed on time and accurately
Receiving incoming calls and gathering essential information regarding the nature of the customer’s vehicle issue and location.
Documenting all relevant information, including customer details, service requests and job statuses thoroughly in dispatching software
Manage phone systems, handling incoming calls professionally and directing them as necessary.
Support fleet management activities by maintaining records and scheduling vehicle maintenance.
Provide administrative support to various departments as needed, including filing, scheduling meetings, and preparing reports.
Maintain organized documentation related to office processes and procedures.
Skills
Proficiency in data entry with a strong attention to detail.
Towbook, AAA, Turo, Michell, and/or CCC
Ability to work independently as well as collaboratively within a team environment.
Proficient in using phone systems and other office equipment.
If you are an organized individual with a passion for supporting office operations, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $12.50 – $15.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Schedule:
10 hour shift
12 hour shift
8 hour shift
Evening shift
Night shift
Overnight shift
People with a criminal record are encouraged to apply
Work Location: In person
Title: Night Dispatcher/Office Assistant
Company: Assurance Recovery, Towing & Transport
Location: Euclid, OH
Category:
