Overview
Office Admin Jobs in Norcross, GA at Precision Door Service
Office Administrator
Location: Norcross, GA
Work Type: Full-time, In-Person
Join the trusted name in garage door service.
At Precision Garage Door of Atlanta, we specialize in residential garage door service and repair. Locally owned and operated, we are backed by a respected national brand established in 1999. With a commitment to professionalism, punctuality, and customer satisfaction, we’re known as “A Name You Can Trust.”
We are seeking a detail-oriented and enthusiastic Office Admin / Customer Service Representative (CSR) to join our Norcross-based team. This is a key front-line position responsible for providing outstanding customer support, scheduling service appointments, and ensuring a seamless experience from the first call to service completion.
What We Offer
Competitive pay: $18–$20/hour to start
Annual bonus opportunity
Medical and retirement benefits available
Paid vacation and PTO
A supportive, team-oriented environment
Opportunities for growth within a well-established, professional company
Key Responsibilities
Answer incoming calls and respond to customer inquiries via phone, email, and web
Schedule and confirm appointments for service and installations using our internal scheduling system (OPAL)
Deliver excellent customer service by identifying customer needs and clearly communicating solutions
Present Precision Door’s services and value proposition to prospective customers
Accurately create and manage customer accounts, service tickets, and invoices
Follow up with customers to confirm details, reschedule if needed, or collect feedback
Assist with daily office tasks including managing paperwork, ordering supplies, and light bookkeeping
Communicate with field technicians to coordinate schedules and provide timely updates to customers
Maintain staff calendars and support office operations as needed
Required Qualifications
High school diploma or GED
Clean background check
3+ years of customer service experience (required)
Strong verbal and written communication skills
Comfort and professionalism on the phone; strong phone etiquette
Proficiency with Microsoft Office (Word, Outlook, Excel) preferred
Basic math and problem-solving abilities
Strong organizational skills and attention to detail
Ability to build rapport quickly and work effectively in a team environment
Dependable, punctual, and eager to learn
Additional Requirements
Valid Driver’s License (Required)
Willingness to relocate to or live near Norcross, GA (Required)
Must be able to work a standard 8-hour day shift
If you’re a dependable communicator who thrives in a fast-paced office setting and enjoys helping people, we’d love to hear from you. Join our team and be part of a company that values excellence, integrity, and growth.
Job Type: Full-time
Pay: $18.00 – $20.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Health insurance
Paid time off
Schedule:
8 hour shift
Monday to Friday
Experience:
Office: 1 year (Required)
Ability to Commute:
Norcross, GA 30093 (Required)
Work Location: In person
Title: Office Admin
Company: Precision Door Service
Location: Norcross, GA
Category:
