Overview
Office Admin Jobs in Riverview, Florida, USA at Servpro Industries, Inc.
Location: Riverview
Summary
The Administrative Assistant plays a pivotal role in facilitating efficient office operations and ensuring seamlesscommunicationwith customers, stakeholders, and team members. This position involvesdiverseresponsibilities, ranging from scheduling and customer service to financial administration, compliance documentation, and HR support.
Primary Responsibilities
Answer phones, provide exceptional customer service, and maintain a detailed call log
Ensure Work center and Leads Spreadsheet are up to date daily and accurate
Coordinate schedules to optimize work efficiency and balanced job scheduling
Manage the Work-in-Progress (WIP) Board and Google Calendar to keep staff updated on daily schedules and job statuses
Complete First Notice of Loss (FNOL) documentation accurately
Prepare job paperwork for Crew/Estimators and ensure timely conversion of estimates
Oversee job file documentation, communications, and subcontractor activities
Bill customers for services, process payments, and manage accounts receivable
Maintain an organized file system and company calendar/schedule
Manage outgoing/incoming mail, email, and faxes, as well as review and route Bulletins
Ensure proper on-hand delivery of office and general supplies
Perform other job duties as assigned
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Title: Office Admin
Company: Servpro Industries, Inc.
Location: Riverview, Florida, USA
Category: Administrative/Clerical