Overview
Office & Admin Special Inter – Records Specialist Jobs in Duluth, MN at Lake Superior College
Full Job Description
Job Overview
This position exists to support the processing and customer service functions of the Records Department at Lake Superior College and ensures the timely, accurate and secure recording of confidential data of Records information. Processing responsibilities include but are not limited to the following: credit and non-credit registrations, contracted courses, college in the schools (CITS) course builds and registrations, post-secondary enrollment option applications (PSEO), credit by exam, grade changes, course cancellations, satisfactory academic progress, graduation, and petition processing. Customer service functions include: communicating with students regarding Records related issues in person, via telephone and email, and serving as a resource for colleagues on Records related policies and procedures. Additional responsibilities including assisting with departmental and campus committees and events.
Minimum Qualifications
Knowledge of program procedures sufficient to prepare correspondence, reports and informational packets.
Knowledge of general office equipment and procedures such as basic math, typing, data entry and related functions.
Knowledge of business English, spelling, grammar and typing sufficient to type and edit a variety of written documents.
Ability to communicate effectively and professionally with students and prospective students orally and in writing.
Ability to handle stress which occurs as a result of constant flow of people and projects.
Ability to train others in technical and human relation skills.
Ability to maintain the confidentiality of student information in order to comply with laws, rules, policies and procedures.
Ability to understand and apply oral and written instructions.
Ability to independently organize, prioritize one’s own work and meet deadlines on multiple projects and assignments.
Excellent keyboarding and computer skills (email, word processing, web page, PowerPoint, spreadsheet, databases) sufficient to disseminate and communicate with students and the general public.
Preferred Qualifications
Demonstrated ability to work successfully with persons from diverse backgrounds, and commitment to diversity and inclusion initiatives.
Knowledge of Minnesota State programs, policies and procedures sufficient to answer questions for future LSC students.
Knowledge/experience with student information systems such as the Integrated Student Record System (ISRS).
Demonstrate ability to work successfully with persons from diverse backgrounds, and commitment to diversity and inclusion initiative.
Lake Superior College is an Equal Opportunity employer and educator deeply committed to fostering the principles of diversity, equity, and inclusion. We unequivocally prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law.
Job Type: Full-time
Pay: $20.45 – $27.12 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance
Schedule:
Day shift
Work Location: In person
Title: Office & Admin Special Inter – Records Specialist
Company: Lake Superior College
Location: Duluth, MN
Category:
