Overview
Office Administrative Assistant Jobs in Fresno, CA at Tough Guys Security & Electrical Systems
POSITION SUMMARY
Tough Guys Security & Electrical Systems LLC is seeking an organized, dependable, and professional Office Assistant to support the daily administrative and operational needs of our low-voltage construction company.
This position plays an important role in coordinating customers, technicians, vendors, project documentation, scheduling, billing, and general office operations. The ideal candidate is comfortable working in a fast-paced construction/service environment, communicates professionally, and can manage multiple priorities while maintaining accurate records.
Our company provides services including fire alarm systems, security systems, CCTV/security cameras, access control, structured cabling, low-voltage systems, and alarm monitoring.
ESSENTIAL DUTIES & RESPONSIBILITIES
The Office Assistant’s responsibilities may include:
- Answer and professionally route incoming phone calls, emails, and customer inquiries.
- Schedule service calls, installations, inspections, and technician appointments.
- Maintain technician schedules and assist with daily dispatching.
- Communicate appointment information and schedule changes to customers and technicians.
- Create and maintain customer and project files.
- Prepare work orders, service tickets, proposals, purchase orders, and other project documentation.
- Assist with preparation and tracking of contracts, change orders, and project paperwork.
- Maintain accurate records for active and completed projects.
- Assist with permit applications, inspection scheduling, and required construction documentation.
- Coordinate with general contractors, property managers, customers, inspectors, vendors, and subcontractors.
- Request certificates of insurance and other compliance documentation when required.
- Track project documentation, including plans, permits, inspection records, equipment information, and closeout documents.
- Assist with customer invoicing and accounts receivable follow-up.
- Enter bills, receipts, expenses, purchase orders, and other accounting information as assigned.
- Assist with technician timecards and payroll documentation.
- Maintain employee and technician records as directed by management.
- Order office supplies, equipment, and job materials when requested.
- Coordinate material pickups and deliveries with technicians and vendors.
- Maintain inventory records for commonly used equipment and materials.
- Assist with alarm monitoring account documentation and customer information.
- Maintain confidentiality of customer, employee, financial, security, and company information.
- Perform data entry, scanning, filing, copying, and general administrative duties.
- Assist management with reports, spreadsheets, correspondence, and other administrative projects.
- Perform other duties reasonably related to the position as assigned.
QUALIFICATIONS
Required:
- High school diploma or equivalent.
- Strong organizational and time-management skills.
- Professional verbal and written communication skills.
- Basic computer and data-entry skills.
- Ability to use email, spreadsheets, word-processing software, and web-based business applications.
- Ability to accurately maintain electronic and paper records.
- Ability to prioritize multiple assignments and meet deadlines.
- Professional telephone and customer-service skills.
- Ability to work independently and as part of a team.
- Reliable attendance and punctuality.
- Ability to handle confidential information appropriately.
Preferred:
- Previous administrative or office experience.
- Experience with a construction, electrical, low-voltage, alarm, or service company.
- Experience scheduling or dispatching field technicians.
- Experience with QuickBooks or similar accounting software.
- Familiarity with invoices, purchase orders, work orders, and construction documentation.
- Bilingual English/Spanish is a plus.
Pay: $19.00 – $23.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Flexible schedule
Work Location: In person
Title: Office Administrative Assistant
Company: Tough Guys Security & Electrical Systems
Location: Fresno, CA
Category:
