Overview

Office Administrator Jobs in Sausalito, CA at Silver Seas Yachts

Full Job Description

Silver Seas Yachts has an opening for a Service Writer/Advisor at our dealership in Sausalito, CA. We like to think of our Service Advisors as Service Concierge, because it is all about the top notch experience our customers have come to expect.

WHY SILVER SEAS YACHTS –

The opportunity to work with the some of the best people in the marine industry
Career & financial growth opportunities
Generous employee referral program

Pay/Compensation is commensurate with experience

Full-time employment with a competitive compensation package that is one of the best in the industry

COMPANY BENEFITS:

Health/Dental/Life/Long-Term & Short-Term Disability/Flexible Spending Account/401(k) with company match
Best in Industry Paid Time Off – 5 yrs of service earns 5 weeks of PTO

Responsibilities:

Greeting customers in person, and via phone, text, and email

Assist with ensuring the customer experience is top ranked

Enter customer information into system database

Parts ordering

Parts inventory and tracking

Develop and implement organized filing systems

Assist customer to formulate the best service plan for their budget and needs

Asks customers to explain specific issues

Maintains electronic and/or paper records of completed service work

Coordinate with several departments inside the dealership

Collect payment from customers for services rendered

Assist in helping to resolve customer complaints regarding services

Qualifications:

Exceptional customer service skills

Excellent written and verbal communication skills

Ability to prioritize and multitask

Strong attention to detail

Organizational skills including the ability to schedule appointments and meet with customers

Ability to learn new computer programs with ease

Job Type: Full-time

Pay: $25.00 – $40.00 per hour

Benefits:

401(k) matching

Dental insurance

Employee discount

Flexible spending account

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Schedule:

8 hour shift

Shift:

8 hour shift

Work Days:

Monday to Friday

Weekends as needed

Work Location: In person

Title: Office Administrator

Company: Silver Seas Yachts

Location: Sausalito, CA

Category:

 

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