Overview
Office Administrator Jobs in Sausalito, CA at Silver Seas Yachts
Full Job Description
Silver Seas Yachts has an opening for a Service Writer/Advisor at our dealership in Sausalito, CA. We like to think of our Service Advisors as Service Concierge, because it is all about the top notch experience our customers have come to expect.
WHY SILVER SEAS YACHTS –
The opportunity to work with the some of the best people in the marine industry
Career & financial growth opportunities
Generous employee referral program
Pay/Compensation is commensurate with experience
Full-time employment with a competitive compensation package that is one of the best in the industry
COMPANY BENEFITS:
Health/Dental/Life/Long-Term & Short-Term Disability/Flexible Spending Account/401(k) with company match
Best in Industry Paid Time Off – 5 yrs of service earns 5 weeks of PTO
Responsibilities:
Greeting customers in person, and via phone, text, and email
Assist with ensuring the customer experience is top ranked
Enter customer information into system database
Parts ordering
Parts inventory and tracking
Develop and implement organized filing systems
Assist customer to formulate the best service plan for their budget and needs
Asks customers to explain specific issues
Maintains electronic and/or paper records of completed service work
Coordinate with several departments inside the dealership
Collect payment from customers for services rendered
Assist in helping to resolve customer complaints regarding services
Qualifications:
Exceptional customer service skills
Excellent written and verbal communication skills
Ability to prioritize and multitask
Strong attention to detail
Organizational skills including the ability to schedule appointments and meet with customers
Ability to learn new computer programs with ease
Job Type: Full-time
Pay: $25.00 – $40.00 per hour
Benefits:
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
8 hour shift
Shift:
8 hour shift
Work Days:
Monday to Friday
Weekends as needed
Work Location: In person
Title: Office Administrator
Company: Silver Seas Yachts
Location: Sausalito, CA
Category: