Overview
Office Administrator Jobs in London, England, UK at Nwando Care
Job Overview
We are seeking a compassionate Office Administrator to
join our team
who is responsible for managing the day-to-day administrative tasks at our Head Office. Essentially, ensuring the smooth operation of the office environment by providing comprehensive administrative support to staff and management.
Duties
and Responsibilities
* Manage day-to-day office operations, including answering phones, responding to emails, and handling correspondence.
* Maintain and update client records, and staff schedules using our database systems.
* Coordinate with care staff, clients, and external stakeholders to ensure efficient service delivery.
* Assist with recruitment, onboarding, and training of new care staff.
* Process timesheets, and expenses accurately and in a timely manner.
* Monitor and order supplies, ensuring the office is well-stocked and organised.
* Support the management team with administrative tasks, including preparing care review reports and organising meetings.
* Ensure compliance with company policies, procedures, and regulatory requirements
* Supporting operations department in any tasks as per business requirements
* Assist the care coordinators in adding a care plan, urgent call allocations and cancellations
* Communicate information to staff and service users via message, emails, and phone calls
* Add notes on One Plan about service user’s information.
* Send emails and notify the coordinators on matters that need their attention.
* Encourage carers to give more detailed report in the reports forwarded to the office – this needs to be specific
* Take minutes of Office meeting or any other meetings
* Prompt the manager when office stationery and PPEs are running out of stock. – could they be responsible for monitoring the PPE stocks
* Restock PPE’s and Ensure the office is tidy and the bins are empty
* Shop for the office whenever necessary.
* Prepare and make folders office and home folders as and when required
* Organise, prompt and prepare meeting minutes for both the management and staff meetings
* Prepare, collect, and audit logbooks and MAR charts
* Post letters and receive deliveries.
Requirements
-Previous experience in the UK, thriving in an administrative role – can be useful
-Effective
multitasking
and a unique ability to handle the unexpected are essential qualifications for the position
-Proven experience in an administrative role, preferably within the healthcare or care sector.
-Strong IT skills, including proficiency in Microsoft Office (Word, Excel, Outlook) and database management.
-Excellent organizational and time-management skills, with the ability to prioritize tasks effectively.
-Exceptional
communication skills
, both written and verbal.
-A proactive and
problem-solving
attitude, with a keen eye for detail.
-Knowledge of social care – domiciliary care and supported living services and regulations is desirable but not essential.
-Good understanding of office management software and ability to work effectively with other colleagues in a team
Title: Office Administrator
Company: Nwando Care
Location: London, England, UK
Category: Administrative/Clerical (Office Administrator/ Coordinator, Administrative Management)
