Overview
Office Administrator Jobs in Raleigh, North Carolina, USA at Team Pest USA
OFFICE ADMINISTRATOR JOB DESCRIPTION
Pest USA is a family owned and operated growing Pest and Termite Control Company. Established in 1971, we have proudly upheld the true values of customer service and have grown into new territories and markets. The Office Administrator position plays an integral part in our customer service and office efficiency. The Office Administrator provides support to both the Branch Manager and Office Manager.
Responsibilities and Duties include, but are not limited to:
Administer high volume of inbound customer service calls
Maintain and update customer account information in a customized database
Branch accounts receivable collections
Comply with state and federal regulations, company policies, procedures, and guidelines
Act as point of contact for general customer service
Scheduling appointments for Technicians and Sales
Convert accounts receivable and process customer payments
Respond to answering service messages
Specialize in customer resolution
Support other office administrative staff in the completion of their duties when needed
Perform other duties as required by management
Minimum Qualifications:
21 years of age
Exceptional written and verbal communication skills
Experience working with Microsoft Office programs
Ability to multi-task
Excellent customer service
Pest USA proudly offers:
Competitive Pay
Medical insurance
Dental insurance
Vision insurance
Supplemental benefits
Paid Time Off
401k with company match
All applicants are subject to drug testing as well as a criminal background check prior to employment.
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Title: Office Administrator
Company: Team Pest USA
Location: Raleigh, North Carolina, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant), Customer Service/HelpDesk (Office Administrator/ Coordinator, Admin Assistant, Customer Service Rep)
