Overview
Office Administrator/Customer Service at Barricade Pest Control Jobs in City of Edinburgh, Scotland, UK at HipHopTune Media
Position: Office Administrator/Customer Service at Barricade Pest Control (20 HRS/Week)
Location: City of Edinburgh
Office Administrator/Customer Service at Barricade Pest Control (20 HRS/Week)
Barricade Pest Control, a reputable family-run business based in Edinburgh, is seeking a motivated Office Administrator/Customer Service professional to join their growing team. This role is ideal for someone with strong organisational skills, proficiency in Microsoft Office and Google Suite, and excellent computer and typing abilities. Previous experience in administrative and clerical work is essential.
The successful candidate will support daily office operations and deliver outstanding customer service to clients across Edinburgh and the Lothians. This is a great opportunity to join a friendly, fast-paced environment within a well-established local company.
Barricade Pest Control is a trusted family-run business based in central Edinburgh, offering professional pest control services across Edinburgh and the Lothians. The company supports both residential and commercial clients in eliminating pests such as mice, wasps, bed bugs, and more. Known for its commitment to excellent customer service and fair pricing, Barricade Pest Control has built a strong reputation within the local community.
The business is led by owners Sean and Rebekah, a dedicated and ambitious couple focused on delivering effective, reliable pest control solutions to ensure homes and businesses remain pest-free.
Position: Office Administrator/Customer Service
Salary: £12,698 per year
Job Type: Part Time
Location: Edinburgh
About the Role
Part time: 20 hours per week, with the option for overtime when needed. The usual shift pattern is Monday to Friday, 10am–2pm, but we can be flexible during busier periods.
Barricade Pest Control is a trusted, family-run business based in Edinburgh, providing honest and reliable pest control services for both domestic and commercial clients.
As we continue to grow, we’re looking for an Office Administrator/Customer Service Representative to join our small, dedicated team.
Our office team is committed to delivering premium customer service, ensuring every client receives a personal touch. Unlike companies that use call centres, we believe it’s important for our clients to speak directly with a member of our team, so they feel supported and in safe hands from start to finish. While previous pest control experience isn’t necessary, you’ll quickly gain knowledge on identifying and resolving pest issues, allowing you to confidently offer advice and reassurance in a friendly, understanding manner.
We’re looking for someone who is well-organised, a strong team player, and able to manage a range of tasks while meeting deadlines. Excellent customer service and communication skills are essential for working with both our team and clients.
Main
Duties
This role involves a variety of tasks, including:
Answering phone calls and handling enquiries
Responding to enquiries via social media, Whats App, and other platforms
Scheduling and managing technicians’ diaries
Creating forms and documents
Communicating with the team
Ordering materials and organising training
Assisting with ad hoc tasks as needed
Proficiency in Microsoft Office and Google Suite
Strong computer and typing skills
Previous administrative and clerical experience
Experience with Quick Books and data entry
Strong organisational skills and attention to detail
Previous office experience is preferred
Required Documents
CV/Resume
Application Process
To apply for this part time role, please
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Title: Office Administrator/Customer Service at Barricade Pest Control
Company: HipHopTune Media
Location: City of Edinburgh, Scotland, UK
Category: Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant)
