Overview
Office Administrator & Customer Service Officer (C.S.O) (For China Southern Airlines Company Limited) – Job ID: 1518580 Jobs in Dhaka, Bangladesh at Bdjobs.com
Title: Office Administrator & Customer Service Officer (C.S.O) (For China Southern Airlines Company Limited) – Job ID: 1518580
Company: Bdjobs.com
Location: Dhaka, Bangladesh
China Southern Airlines Company Limited is looking for Office Administrator & Customer Service Officer (C.S.O)
Job Description / Responsibility
China Southern Airlines Company Limited, Bangladesh Office
Company Description
China Southern Airlines: China Southern Airlines Co, Ltd. headquartered in Guangzhou, Guangdong Province, China. China Southern Airlines is China’s largest carrier in terms of fleet size, route network coverage, and annual passenger traffic. Rated as China’s safest airline, China Southern Airlines is proud to maintain the best safety record in the country with its global leadership in safety management. China Southern Airlines was awarded the “Best Airline in China” by SKYTRAX in 2022 and received the “Five-Star Diamond Award” from the World Brand Lab in 2023.
Role Introduction
To achieve and exceed the agreed Trade Sales targets through intelligent use of data. Continuously seek to acquire new business in new markets while proactively negotiating and managing existing Agency sales and accounts and indirect sales channels. Deeply understand the market dynamics, and actively take measures to enhance the brand and market competitiveness of China Southern Airlines
Job Responsibilities
- Airport support services.
- Assist the site manager in handling various tasks.
- Complaint management, cargo and passenger services.
- Procurement Management.
- Compensation for damaged cargo, luggage and flight delays.
- Compensation for flight disruptions.
- Airport baggage delivery management and system entry.
- Employee attendance and performance evaluation at the airport.
- Performance evaluation of airport staff.
- Airport Operations Inspection
- Examination, organization, inventory, and verification of EBT/MCO vouchers.
- Integrated Management
- Administrative Management
- Other related work as per company
Experience Requirements
- At least 2 year(s)
Job Experience
- Minimum 2 years working experience in related field.
Knowledge, Skills, Training and Experience
- Fluent in spoken Chinese and written.
- Capable of independently comprehending Chinese text and using Chinese-language systems.
- Respectable level of Knowledge in Word, Excel and PowerPoint.
- Adaptive to and embraces constant change.
