Overview
Office Assistant Jobs in Broomall, PA at AJS Renovations
Office Assistant / Customer Relations & Estimating Support
Company: AJS Renovations/ Services
AJS Renovations is a growing renovation, remediation, and contracting company that takes pride in quality work, clear communication, and dependable service. We are looking for an organized, professional, and motivated Office Assistant to help support our daily operations, customer communication, estimating process, and follow-up systems.
Position Overview
The Office Assistant will be responsible for helping manage customer relations, answering and responding to emails, assisting with estimate writing and job setup, following up with customers, and helping keep office operations organized. This role is ideal for someone who is detail-oriented, comfortable communicating with customers, and able to manage multiple tasks in a fast-paced contracting environment.
Responsibilities
- Answer, manage, and respond to customer emails and inquiries
- Communicate professionally with customers, vendors, subcontractors, and team members
- Perform follow-ups with customers regarding estimates, scheduling, approvals, and job status
- Assist with writing, organizing, and preparing estimates
- Help set up jobs, customer files, and project information in company systems
- Coordinate information between the field team and office
- Maintain organized records, notes, photos, documents, and customer details
- Help schedule appointments, walkthroughs, and follow-up calls
- Track outstanding estimates and help move opportunities through the sales process
- Support daily office tasks as needed
Qualifications
- Strong communication and customer service skills
- Excellent organization and attention to detail
- Comfortable using email, computers, and basic office software
- Ability to multitask and prioritize responsibilities
- Professional phone and email etiquette
- Willingness to learn estimating, construction terminology, and job setup processes
- Experience in construction, remodeling, restoration, or a service business is a plus
- Experience with CRM or scheduling software is a plus
Ideal Candidate
The ideal candidate is dependable, personable, organized, and proactive. You should be comfortable following up with customers, keeping information organized, and helping the office stay on top of estimates, communication, and job preparation. You do not need to know everything about construction, but you must be willing to learn and pay attention to details.
Pay: $18.00 – $22.00 per hour
Benefits:
- Flexible schedule
Work Location: Hybrid remote in Broomall, PA 19008
Title: Office Assistant
Company: AJS Renovations
Location: Broomall, PA
Category:
