Overview
Office Coordinator Jobs in Mombasa County, Kenya at Max Healthcare
Title: Office Coordinator
Company: Max Healthcare
Location: Mombasa County, Kenya
Responsibilities :
- Coordinate all international patient inquiries received from Kenya.
- Liaise with hospitals, physicians, insurance companies, embassies, corporates, and referral partners.
- Support the regional sales team in achieving patient acquisition and revenue targets.
- Manage patient referrals from inquiry to admission and post-treatment follow-up.
- Coordinate with medical, billing, visa assistance, travel, and accommodation teams.
- Prepare quotations, treatment estimates, and required documentation for patients.
- Maintain CRM/database and ensure timely updates on leads and conversions.
- Schedule meetings, presentations, and business visits for the regional sales team.
- Prepare daily, weekly, and monthly sales and operational reports.
- Organize marketing events, medical camps, CMEs, and healthcare awareness programs.
- Build and maintain relationships with key stakeholders, including doctors, hospitals, TPAs, facilitators, and corporate clients.
- Ensure excellent patient experience through prompt communication and coordination.
- Monitor competitor activities and share market intelligence.
