Overview
Office Manager/Dispatcher Jobs in Minturn, CO at Sundance Plumbing and Heating
Company Overview
Sundance Plumbing & Heating has been a trusted name in the Vail Valley since 1996, specializing in both commercial and residential plumbing and heating services. With nearly three decades of experience, we pride ourselves on delivering top-quality solutions while fostering a People First initiative to enhance customer service and employee satisfaction.
Job Title: Office Manager/Dispatcher
Location: Minturn, CO
Wage Range: $25-35/hourly
Job Description:
We are seeking an outgoing and motivated Office Manager to join our team. Must have experience in customer service. This position is responsible for receiving phone calls, and in-person customer inquiries. You must be organized and capable of retaining information. This position will be responsible for organizing and dispatching work orders and function as a liaison between customers and service technicians. A positive and personable attitude is a must!
Responsibilities:
Greet visitors, answer phone calls, and handle correspondence.
Provide excellent customer service by addressing client inquiries and concerns in a timely and professional manner.
Address and resolve any scheduling conflicts, delays, or emergencies promptly and efficiently.
Communicate effectively between field technicians, customers and management.
Manage Sundance resources effectively and efficiently.
Keep office organized and stocked.
Help with on-boarding new hires in office procedures
Qualifications:
Minimum 1 to 3 years’ experience in customer service.
18 years of age or older.
High School diploma or GED.
Strong written and verbal English skills.
Can successfully pass a criminal background check, drug test, ensuring you can perform the duties of the job.
Strong organizational and communication skills.
Willingness to be a team player.
Benefits:
Comprehensive Medical, Dental, Vision, FSA/HSA.
Matching 401K.
Long Term Disability, Short Term Disability.
PTO, Paid Holidays.
Voluntary additional insurance/benefits.
Health and wellness compensation package.
Ski pass.
Flexible family leave.
Professional training and development
Job Type: Full-time
Pay: $24.27 – $35.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Employee assistance program
Flexible schedule
Health insurance
Health savings account
Paid time off
Parental leave
Professional development assistance
Referral program
Relocation assistance
Retirement plan
Tuition reimbursement
Schedule:
8 hour shift
Monday to Friday
Application Question(s):
Can you reliabily work 8am to 4pm Monday through Friday?
Experience:
Customer service: 1 year (Preferred)
Language:
Fluent English (Required)
Ability to Commute:
Minturn, CO 81645 (Required)
Work Location: In person
Title: Office Manager/Dispatcher
Company: Sundance Plumbing and Heating
Location: Minturn, CO
Category:
