Overview
Office Services Associate Jobs in Leawood, Kansas, USA at C&W Services
** Job Title**
Office Services Associate
** Job Description Summary**
This position embodies an exceptional customer service experience to the client/colleague/end user in a corporate environment for a global professional services firm. Engage at the appropriate level to support contracted service lines to include mail, print (MFD troubleshooting and maintenance), hospitality, facilities and audio/visual. Pick up and deliver copy jobs, faxes, and packages. Assume accountability for all support functions for assigned floor(s)
** Job Description**
+ Delivery and pick up USPS and accountable mail (Fed Ex, UPS, DHL, messenger and other incoming packages throughout floors to and from mailroom-Deliver print work as needed
+ Process all outgoing USPS and accountable mail
+ Keep inventory of all supplies in mail areas-includes USPS and accountable mail
+ Assist and notify end users of mail and shipping protocols
+ Audit and update mail lists as needed
+ Support confidential document shredding in accordance with stated policy
+ Arrange and maintain conference rooms for meetings, lunches, and various events
+ Maintain inventory of all office supplies (general supplies, paper, toner, etc.)
+ Prepare large volume print requests and finishing to colleague specifications
+ Quality check all print work to ensure accuracy
+ Use of high speed MFDs (multi-function devices)
+ Provide service, colleague support and 1st level maintenance for MFDs
+ Monitor office for facilities related issues such as lights outages, carpet stains, wall damage, etc. and report accordingly
+ Ensure pantries have adequate supplies and replenish as needed
+ Maintain coffee and ice machines
+ Distribute firm wide distributions as needed; desk drops
+ Post client signage as requested in designated areas
+ Clean and make ready workstations/offices for new hires
+ Arrange conference rooms as needed for meetings to include beverage and food set-ups
+ Cover reception desk as needed for both breaks and PTO coverage
+ Order food for meetings as requested
+ Clean conference rooms following meetings
+ Collect glass and dishware, load, wash and return items to designated floor locations
+ Order vending machine supplies as needed
+ Stock vending machines with products as needed
+ Clean out refrigerators and microwaves weekly or as needed
+ Monitor clean desk policy for compliance
+ First level audio/visual equipment check prior to scheduled meeting time, utilize established checklist
+ Report issues with audio/visual equipment to ensure quick resolution
+ Assist other OSAs as needed to meet demand
+ Work overtime as needed to assist with special projects
+ All duties as assigned
+ Must assist in supporting all service lines in addition to primary role
**#INDCWS**
** JOB
REQUIREMENTS & QUALIFICATIONS:
**
+ Able to lift 50-75 lbs.
+ General knowledge of audio/visual equipment
+ High school diploma or equivalent (GED)
+ Copier/fax/Fed Ex/postage machine knowledge
+ Basic computer skills
** SPECIAL SKILLS:**
+ Ability to multi-task and prioritize
+ Good interpersonal skills
+ Exceptional customer service skills
+ Exceptional verbal and writtencommunication skills
+ Exceptional organizational skills
+ Ability to work independently with minimal supervision
+ Admirable punctuality/attendance record
C&W Services is an Equal Opportunity / Affirmative? Action employer. …
Title: Office Services Associate
Company: C&W Services
Location: Leawood, Kansas, USA
Category: Administrative/Clerical, Customer Service/HelpDesk
