Overview
Officer- Front Office/Emiratised/Part Time Jobs in Abu Dhabi, UAE/Dubai at First Abu Dhabi Bank PJSC
Position: Officer- Front Office (Emiratised role) (Part Time)
Officer
– Front Office (Emiratised role) (Part Time) Part-time Division: GCOO  Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders, and communities to grow through differentiation, agility, and
innovation
. We are looking for
top talent
, and your success is our success. Accelerate your growth as you help us reach our goals and
advance your career
.
Be ready to make your mark at a top company in an
exciting
&
dynamic
industry. Serving the customer and staff to determine and distinguish the differences of our bank from other bank services. The Officer is often the first business contact the customer will meet. It is an expectation that they maintain a calm, courteous, and professional demeanor at all times, regardless of the customer’s behavior.
Some personal qualities that an Officer is expected to possess in order to do the job successfully include attentiveness, a well-groomed appearance, initiative, loyalty, maturity,
respect
for confidentiality and discretion, a
positive attitude
, and dependability. The Officer is responsible for providing secretarial, clerical, and administrative support to ensure that municipal services are provided in an effective and efficient manner. KEY
ACCOUNTABILITIES
 Meet and greet visitors to the office Direct or escort visitors if required Co-ordinate with security for any client visit Host visitors whilst they are waiting to be met Assist in the planning and preparation of meetings, conferences, and conference telephone calls Act as the point of contact for the Corporate Services department (pantry, stationery, and subscriptions) Receive, direct, and relay telephone messages and fax messages, etc.
Receive and deliver/forward mail to the concerned staff/office/dept. Stamp all general correspondence if needed/applicable Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner Demonstrate compliance with organization’s values and ethics at all times to support the establishment of a value-driven culture within the bank  Additional Responsibilities  Maintain the general filing system and file all correspondence Make preparations for soft services related tasks Maintain an adequate inventory of office supplies for FoH Respond to staff/visitor inquiries Assist customers with any issues and complaints and direct them to the concerned staff/office/dept.
Provide word-processing and secretarial support for the soft services unit Coordinate the repair and maintenance of office equipment Answer all incoming calls and handle caller’s inquiries at all times Assist other staff as requested Perform other related duties as required for the soft services unit Ensure the look and feel of the front of house and building entrances are maintained at all times Adhere to grooming standards at all times Comply with limited mobile phone use in public/in front of customers No eating, including chewing gum, at the desk No cigarettes, car keys, makeup, etc.
on top of the work desk/station No messy work desk/station Always smile, be friendly, and approachable Do not turn your back to customers or use impolite body language External support staff manpower coordination Â
Minimum Requirements
 Graduate Presentable and excellent
communication skills
in English Having a professional outlook and customer-oriented approach Experience in a known organization (national/international) Â #J-18808-Ljbffr
Title: Officer- Front Office/Emiratised/Part Time
Company: First Abu Dhabi Bank PJSC
Location: Abu Dhabi, UAE/Dubai
Category: Administrative/Clerical, Customer Service/HelpDesk
