Overview
Operation Senior Associate Jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at Hytech
Title: Operation Senior Associate
Company: Hytech
Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
About Hytech
Hytech is a leading management consulting firm headquartered in Australia and Singapore, specialising in digital transformation for fintech and financial services organisations. We deliver end-to-end consulting services and provide robust middle- and back-office solutions that enable our clients to optimise operations, enhance efficiency, and stay ahead in a fast-evolving digital landscape. Our client portfolio includes top global trading platforms and leading crypto exchanges.
With more than 2,000 professionals worldwide, Hytech has a strong and growing international presence, with offices across Australia, Singapore, Malaysia, Taiwan, the Philippines, Thailand, Morocco, Cyprus, Dubai, and beyond.
Role and Responsibilities:
• Responsible for customer data review and account opening.
• Verify documents submitted by client within specific regions.
• Handle customer requests and solve issue by email/ live chat.
• Collected and reported departmental data.
• Cooperate with various departments to communicate and deal with matters.
• Process withdrawal.
• Perform any ad-hoc tasks being assigned.
Qualifications and Requirements:
• Candidate must possess at least Primary/Secondary School/SPM/"O" Level,
Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management,
Finance/Accountancy/Banking or equivalent.
• Required language: English, Mandarin (added advantage)
• At least 1 Year(s) of working experience in the related field is required for this position.
• Willing to work on rotating shifts (Including weekends if required)
