Overview
Operations Admin Executive (Coliving/Hotel/Serviced Apartment) Jobs in Singapore, Singapore at Coliwoo
Title: Operations Admin Executive (Coliving/Hotel/Serviced Apartment)
Company: Coliwoo
Location: Singapore, Singapore
Coliwoo, established in 2019 as an LHN Group subsidiary, is an early pioneer of Singapore’s purpose-built co-living model and the leading local co-living service operator. Coliwoo offers thoughtfully designed rooms fully equipped with state-of-the-art amenities for everyday use while spacious communal areas such as the lounge are created for members from various backgrounds to meet and forge new relationships. Aligned with Singapore’s net-zero emissions goal, the company champions sustainability by refurbishing underutilised properties and integrating eco-friendly technologies like solar panels and EV charging. Coliwoo’s innovative approach combines comfort, community, and environmental consciousness, setting new standards in modern urban living while contributing to Singapore’s sustainable development.
Job Responsibilities:
Handles enquiries and follow up actions on THM other systems matters.
Supports OAEs in all Coliwoo sites during their absence or as required.
Managing orders and claims submission by maintenance team.
Monitoring various tracking files and records from all sites.
Provide administrative support as and when needed.
Compiling weekly and monthly reports.
Work with onsite teams to ensure proper training implemented accordingly.
To monitor closely the day-to-day functionality of the facilities and provide support to the Operations in liaising with contractors, maintenance and housekeeping team on operations matters when necessary.
Coordinate with tenants for special requests/appeals eg. Pre-termination request, replacement request, etc., in accordance with Company’s policy and SOP.
Documentation management of in-house, incoming tenants eg. Tenant background check, collection of tenant particulars, Tenancy Agreement filing, Security Deposit, etc.
Liaise with the Marketing team and consolidate the Weekly Sales Report.
Maintain the data in the Ibase (system) and automation of operational documents.
Monitor monthly arrears and establish communications with tenants to ensure the payments are made promptly.
Generate, analyse weekly ageing reports and execute the credit control actions for any outstanding payments, including issuance of late fee credit note.
Present and escalate the necessary credit control issues to the Management in the monthly meeting.
Liaise with Companies and Finance in issuing monthly invoices.
Organize and issuance of the statement of account to the Coliwoo tenants on a monthly basis.
Inventory management and keep record of office supplies.
Perform other ad-hoc assignments as assigned from time to time.
Job Requirements:
GCE `O’ Level or Diploma.
Hands-on Individual with PC skills.
Quick-witted and take initiatives.
Excellent communication skills and customer service oriented attitude.
To find out more about our Company, please visit our website atColiwoo.com.
Only shortlisted candidates will be notified.
