Overview
Operations Administrator Jobs in Pretoria, Gauteng, South Africa at Moolman Group
Title: Operations Administrator
Company: Moolman Group
Location: Pretoria, Gauteng, South Africa
Operations Administator
About the Role
We are looking for a highly organised, proactive, and detail-oriented Operations Administrator to join our Operations team. This is a dynamic role that goes far beyond traditional administration and is ideal for someone who enjoys technology, problem-solving, and working in a fast-paced environment. The successful candidate will play an integral role in supporting the operational management of our retail property portfolio by assisting with administration, financial processing, reporting, compliance, and the day-to-day management of our operational systems. This position requires someone who is adaptable, eager to learn, confident with computer systems, and able to manage multiple priorities while maintaining a high level of accuracy.
Key Responsibilities
• Process, capture, and audit supplier payment documentation.
• Prepare payment packs and ensure all supporting documentation is complete.
• Audit operational and maintenance documentation for accuracy and compliance.
• Assist with the administration and auditing of soft services, including cleaning, security, landscaping, waste management, and hygiene.
• Capture, maintain, and update operational information on the company's facilities management system.
• Assist with maintaining and improving operational databases and records.
• Support Operations Managers with daily administrative requirements across multiple shopping centres.
• Generate and maintain reports using Microsoft Excel and other reporting tools.
• Assist with data capturing, validation, and quality control.
• Coordinate documentation for maintenance projects and operational compliance.
• Assist with the opening of new shopping centres and operational readiness projects.
• Conduct occasional site visits to shopping centres when required.
• Liaise with contractors, suppliers, property teams, and internal departments.
• Identify administrative or operational ine iciencies and recommend improvements.
• Perform additional operational support duties as required.
Minimum Requirements
• Minimum Grade 12.
• Relevant administration experience will be advantageous.
• Previous Retail environment experience will be advantageous.
• Advanced Microsoft Excel skills.
• Strong computer literacy and confidence learning new software systems.
• Experience working with operational, facilities management, or property management systems will be advantageous.
• Excellent written and verbal communication skills.
• Valid driver's licence and willingness to travel occasionally.
Personal Attributes
• Learns new systems quickly.
• Has exceptional attention to detail.
• Can think independently and solve problems.
• Is highly organised and able to prioritise competing deadlines.
• Works well under pressure.
• Adapts easily to changing priorities and new processes.
• Takes ownership of their work.
• Has strong analytical thinking skills.
• Is comfortable working with numbers and large volumes of data.
• Builds positive working relationships with colleagues and service providers.
• Is proactive rather than waiting to be instructed.
• Maintains confidentiality and professionalism at all times.
Technical Skills
• Microsoft Excel (essential)
• Microsoft Word
• Microsoft Outlook
• Microsoft Teams
• General Microsoft Office Suite
• Ability to learn web-based operational management systems quickly
• Experience with reporting or data analysis tools will be advantageous (Power- Bi Specifically)
If you enjoy bringing structure to complexity, this role could be the perfect fit. We are looking for someone who is curious, dependable and adaptable, with the ability to thrive in a dynamic environment where no two days are the same. The ideal candidate is comfortable working with technology, confident handling data, and takes pride in delivering accurate, high-quality work while supporting a fast-paced operations team.
