Overview

Operations Assistant Jobs in Chelmsford, England, United Kingdom at Broaden

Title: Operations Assistant

Company: Broaden

Location: Chelmsford, England, United Kingdom

Operations Assistant | Fast-growing insurance MGA | Chelmsford | Hybrid | 25-27.5K

About the role

As our Operations Assistant, you'll play a key role in helping the business run smoothly and efficiently. Working closely with our Finance and Operations teams, you'll support a variety of day-to-day activities that keep the organisation organised, compliant, and operating Effectively.

Based in our Chelmsford office, you'll be involved in a broad range of responsibilities, including reporting, statements of account, credit control, email management, aged debt reviews, and other operational and administrative tasks. No two days are quite the same, making this an excellent opportunity for someone who enjoys variety and is keen to learn.

This role is ideally suited to someone looking to build a long-term career in finance and operations. We're looking for a motivated and capable individual who is eager to develop their skills, take ownership of their work, and contribute to the continued success of the Business.

What You'll Be Doing

  • Providing day-to-day administrative support across the Finance and Operations functions.
  • Monitoring and responding to emails in a timely and professional manner.
  • Supporting the Finance and Operations teams with a variety of ongoing projects and business initiatives.
  • Reviewing and maintaining aged debt reports.
  • Using Excel and internal systems to process, analyse, and maintain accurate information.
  • Updating records, databases, and spreadsheets to ensure data accuracy.
  • Chasing outstanding payments from brokers and issuing statements of account.
  • Maintaining and updating accounts receivable and payable records.
  • Assisting with credit control activities and month-end reporting processes.
  • Responding to Finance and Operations queries from internal and external stakeholders.
  • Supporting compliance-related activities as the role develops and responsibilities grow.
  • Identifying opportunities to improve processes and contribute to operational Efficiency.

The Type of Person We’re Looking For

  • Highly organised, with exceptional attention to detail and accuracy.
  • Proactive and accountable, taking ownership of tasks and seeing them through to completion.
  • A confident and professional communicator, both verbally and in writing.
  • Comfortable using Excel and handling administrative tasks, including drafting professional emails.
  • Eager to learn, develop, and build a career within finance and operations.

Requirements

  • Excel and/or Google Sheets background.
  • Able to communicate clearly and professionally, with strong written communication skills and the ability to explain information in a concise and easy to understand manner.
  • Thrives in a fast paced environment, with the flexibility to adapt quickly and effectively when priorities change.
  • Willing and able to work from our Chelmsford office three days per week, as part of a hybrid structure.
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