Overview
Operations Associate Jobs in Malaysia at Hidden Gems Talent
Title: Operations Associate
Company: Hidden Gems Talent
Location: Malaysia
At Hidden Gems Talent, we are looking for a highly motivated Operations Associate to be the ultimate right-hand person to the Founder.
This isn’t your standard operational role. This is a front-row seat to building and scaling a business. You will wear multiple hats—spanning Employer of Record (EOR) administration, recruitment operations, and business development. If you are relentlessly curious, highly organised, and eager to learn the nuts and bolts of how a successful business is built from the ground up, this role is for you.
What You Will Do
As the core support system for the business, your day-to-day will be dynamic. Your key responsibilities will include:
- EOR Operations & Compliance: Take ownership of the critical paperwork, contracts, and administrative processes required for our Employer of Record (EOR) services. You will ensure onboarding, offboarding, and compliance documentation are handled flawlessly.
- Recruitment Operations: Keep our recruitment engine running smoothly behind the scenes. This includes taking full ownership of administrative tasks like preparing contracts, keeping our Applicant Tracking System (ATS) meticulously updated, and tracking the team’s key performance metrics to help us optimise our workflow.
- Business Development Support: Assist in driving growth by researching leads, managing outreach campaigns, organising CRM data, and preparing client proposals or presentations.
- AI Exploration & Process Automation: Act as our resident AI champion. Actively test, research, and adopt new AI tools and prompt techniques to automate workflows, streamline administrative tasks.
Who You Are
We aren’t just looking for someone to check boxes; we want a partner in growth.
- The Ultimate “Doer”: You have a strong bias for action. When you encounter a problem, your first instinct is to figure out a solution and get it done.
- Insatiably Curious: You ask “why” and “how.” You are genuinely interested in the mechanics of business, recruitment, and international employment (EOR).
- Highly Motivated & Self-Driven: You thrive in an environment where you are trusted to manage your own time and deliverables without being micromanaged.
- Meticulously Organized: You understand that when it comes to EOR paperwork and client management, the details matter. You don’t let things fall through the cracks.
- Adaptable: You are comfortable with ambiguity and pivoting when priorities change, which is the reality of a growing business.
What We Offer
- Direct Mentorship: Work side-by-side with the Founder and learn firsthand what it takes to build, operate, and scale a business.
- Impactful Work: Your efforts will directly influence the growth and success of Hidden Gems Talent.
- Career Growth: As the company grows, so will your role, responsibilities, and earning potential.
How to Apply: Please send your resume and a brief note telling us about a time you had to figure out a complex problem on your own to [email protected]
