Overview
Order Entry Specialist Jobs in Simpsonville, SC at Essential Cabinetry Group
Order Administrator
Overview:
At Essential Cabinetry Group, we lead the industry in manufacturing handcrafted cabinetry that transforms living spaces across the United States. Our employees are the heart and soul of our company, driving our success and innovation.
Are you interested in joining a team that plays a crucial role in creating beautiful, functional living spaces? We have an exciting opportunity for you!
The Customer Care Order Entry Specialist II is responsible for providing a uniquely positive Customer Experience for our Dealer Partners. This is accomplished through our C.A.R.E. Values and by: accurately and efficiently entering Dealer Partner orders into our order processing systems, checking those entries for accuracy, and alerting the CARE Relationship Specialist if information for entry is not complete or clear.
Responsibilities:
Model ECG’s Core Values especially our commitment to Customer Focus to ensure a positive, consistent Dealer Partner experience
Accurately and efficiently enter dealer orders into our order entry systems
Understand and correctly use our FreshDesk Ticket system to retrieve and process dealer orders
Understand and use our digital communication tools such as email, FreshDesk, TEAMS, and RingCentral
Performs other related duties as assigned by the Dir of Customer Experience and/or Order Entry Lead.
Order Entry Specialist IISimpsonville, SCDescription
At Essential Cabinetry Group, we lead the industry in manufacturing handcrafted cabinetry that transforms living spaces across the United States. Our employees are the heart and soul of our company, driving our success and innovation.
Are you interested in joining a team that plays a crucial role in creating beautiful, functional living spaces? We have an exciting opportunity for you!
The Customer Care Order Entry Specialist II is responsible for providing a uniquely positive Customer Experience for our Dealer Partners. This is accomplished through our C.A.R.E. Values and by: accurately and efficiently entering Dealer Partner orders into our order processing systems, checking those entries for accuracy, and alerting the CARE Relationship Specialist if information for entry is not complete or clear.
Responsibilities:
Model ECG’s Core Values especially our commitment to Customer Focus to ensure a positive, consistent Dealer Partner experience
Accurately and efficiently enter dealer orders into our order entry systems
Understand and correctly use our FreshDesk Ticket system to retrieve and process dealer orders
Understand and use our digital communication tools such as email, FreshDesk, TEAMS, and RingCentral
Performs other related duties as assigned by the Dir of Customer Experience and/or Order Entry Lead.
Requirements:
Must exhibit a Passion to Win Mentality
Must have the ability to accurately and efficiently execute data entry tasks
Must be results oriented, driven by achievement of established standards
Must be a driven problem solver that acts with both urgency and empathy
Excellent organizational skills and attention to detail
Must be Detail Oriented and Organized
Must be deadline motivated
Must be accuracy motivated
Must be Customer X motivated
Must be a team player
Qualifications:
High school diploma
Valid state-issued motor vehicle license
Experience in general computer applications
Cabinet industry or shelter goods industry experience strongly preferred
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Morning shift
Overtime
Weekends as needed
Work Location: In person
Title: Order Entry Specialist
Company: Essential Cabinetry Group
Location: Simpsonville, SC
Category:
