Overview
Order Processing Administrator Jobs in Markham, Canada at Randstad Canada
Are you an organized, detail-oriented professional with a passion for accuracy, order management, and administration tasks? We are actively seeking a dedicated Order Processing Administrator to join a dynamic, collaborative team in Markham, Ontario.
In this permanent, full-time role, you will be working directly on-site at our client’s established office, managing global order fulfillment and providing essential business administration support.
As a global leader in talent solutions, Randstad is partnering with this top employer to find an individual who thrives in a consistent, highly structured workflow. This is a fantastic opportunity to anchor your career within a stable, supportive corporate environment where your individual contributions are genuinely recognized and valued.
This position is deeply rooted in the field of business administration, requiring a meticulous approach to entering high-volume purchase orders, tracking inventory availability, and ensuring seamless logistics coordination. You will manage the entire lifecycle of a sales order, from the moment it arrives in the digital inbox to its final shipment release. Because our client operates on a large international scale, clear and professional communication is essential to maintain strong relationships with authorized distributors across various continents and regions.
This means you will spend approximately 80% of your day working within the order processing inbox, checking lead times, and validating tracking numbers. In this business administration capacity, navigating international time zones and regional logistics requirements is a daily occurrence.
Advantages
• Competitive annual salary ranging between $42,000 and $56,000, commensurate with experience and resourcefulness.
• Comprehensive health and dental benefits package provided after a standard three-month waiting period.
• Generous paid vacation allotment starting at 10 days (prorated) and scaling up to 5 weeks over long-term tenure.
• Stable, permanent full-time employment with regular, predictable hours from 9:00 AM to 5:00 PM.
• Built-in work-life balance with a dedicated one-hour lunch break and zero overtime requirements.
• Free on-site parking provided in a dedicated corporate lot with ample available space.
• Collaborative, open-concept office environment that fosters seamless communication with production and finance teams.
• Thorough, hands-on onboarding and direct training mentorship provided by senior management.
• High-tenure environment within an established organization that values stability and reliability.
Responsibilities
• Enter global orders accurately into the proprietary order management system and allocate appropriate stock for each transaction.
• Send formal order acknowledgments to global authorized distributors and direct accounts in a timely manner.
• Release completed orders for shipment and coordinate directly with the production and shipping departments.
• Process special pricing approvals and promotional discounts for verified distribution partners and resellers.
• Manage and process approved customer returns and routine stock-rotations according to established company policies.
• Communicate updates regarding new product SKUs, modifications, and item discontinuations to relevant stakeholders.
• Provide comprehensive business administration support by adding new sell-in and sell-out customer accounts to Salesforce daily.
• Prepare, format, and issue daily product feeds to online e-stores and external digital partners.
• Export updated company price lists and maintain organized file structures within SharePoint.
• Handle incoming quote requests by entering them for sales team follow-up or delivering direct quotes when authorized.
• Process secure credit card transactions for orders placed directly through the organization’s public e-store.
• Update, document, and maintain standard operating procedures related to daily order fulfillment and administrative tasks.
• Track, log, and monitor complaints to assist management in improving overall service quality
Qualifications
• Exceptional attention to detail and a high level of accuracy in alphanumeric data entry.
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Title: Order Processing Administrator
Company: Randstad Canada
Location: Markham, Canada
Category: