Overview
Pae Tukutuku Jobs in Gisborne, Gisborne, New Zealand at Ministry of Justice – New Zealand
Title: Pae Tukutuku
Company: Ministry of Justice – New Zealand
Location: Gisborne, Gisborne, New Zealand
Job Description
Te Haeata/The Opportunity
A Pae Tukutuku is critical to the successful daily operation of the Māori Land Court and makes a huge positive difference in the lives of tangata whenua.
This position sits within the Tairāwhiti District (Gisborne), where we are involved with processing applications for Māori Land. The main part of this Pae Tukutuku role is to ensure the delivery of quality information and customer service relating to the timely progression of applications to the Court. A full and clean drivers licence is essential.
The role initially will be the first point of contact wherein you will be responsible for assisting with quality applications completed that are able to be progressed through the Pataka Whenua and dealing with enquires as they are made in person, via the website or email. You will also be required to assist with setting up the facilitation of our dispute resolution process, draft submissions and reports from the Court's records and conducting whakapapa research to determine ownership details.
Ō Pūkenga/Skills And Experience
To be successful in the role you will have a high capability and strong experience in customer service, both in front line and written capacities. With these strong interpersonal skills, you will be able to act with tact and discretion. We also need strong computer skills to go along with your written communication skills. Excelling in time management is a necessary requirement.
We are searching for someone who is looking to have time and training invested into them so that they may continue to pursue careers further within the Ministry of Justice.
To Be Successful In This Role You Will
- Be highly organised
- Have strong standard of written and oral communication
- Have strong computer skills
- Have strong research abilities
- Excellent time management
- Have an understanding and appreciation of cultural issues and concerns in particular Tikanga Māori
- Be able to work autonomously and collaboratively
- Be ready for assistance in any part of the business as a Pae Tukutuku
No candidate will necessarily meet every single desired qualification. If your experience looks a little different from what we have outlined and you believe you can bring value to the role, we'd love to hear from you!
Mō mātou//Who we are
At Te Tāhū o te Ture – the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.
We are a friendly, exciting, and diverse group, and we are all great communicators and relationship builders. We encourage and inspire our teams through energy, enthusiasm, integrity, and a consistent focus on what is important – making the ministry a great place to be.
As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support, as well as job security for our staff.
Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.
Ngā painga o tēnei wāhi mahi/What's great about working here
- Contributions to prescriptions for glasses
- Workplace flexibility within the boundaries your assigned role which has counter requirement hours
- Online professional development portal
- Access to a variety of inclusive and proactive networks, including Pacifica, Māori, Rainbow and Women's.
- Free and confidential counselling sessions
Utu ā-tau/Salary
Salary Range: The appointing salary for this role will be between $60,729 and $80,794 based on skills and experience.
Tono Mai/How To Apply
To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.
Applications close on Sunday 26 July 2026, however we will be reviewing CV's and applications as they come in and inviting further documentation around the necessary checks the Ministry needs to make.
If you have any questions, please contact [email protected]
