Overview
Patient Access Scheduler – Outpatient Clinical Nutrition Jobs in Wyoming, Pennsylvania, USA at Geisinger
Location: Wyoming
Job Title:
Patient Access Scheduler – Outpatient Clinical Nutrition
Location:
Wilkes-Barre, Pennsylvania
Job Category:
Customer Services
Schedule:
Days
Work Type:
Full time
Department:
Clinical Nutrition Outpatient Division
Date Posted: 01/15/2025
Job : R-71571
Job Summary
Provides appointment scheduling services to patients and referring physician offices by matching physician-specific scheduling guidelines with patient appointment preferences system-wide, using technology. Collects and maintains accurate, basic patient information relating to registration and insurance in compliance with HIPAA guidelines. Facilitates positive multi-channel communications among patients, physicians, clinical staff, outreach sites, and internal departments to serve patient and referring physician needs using advanced writing, telephone, e-mail, and internet skills.
Job Duties
* Schedules patient appointments system wide for providers including specialty and ancillary services.
* Schedules and provides proper prep instructions for ancillary and diagnostic procedures and tests using physician-specific and department guidelines.
* Coordinates and completes accurate basic registration, demographic and insurance information to ensure timely and accurate payment for services while scheduling appointments.
* Completes all appointment scheduling, cancellation and confirmation requests by matching patient preferences with documented, physician-specific scheduling guidelines to provide the first available appointment in conjunction with patient preferences for time, date and location of each appointment.
* Processes requests for referrals and obtains the referrals for physician offices as require.
* Answers patient and referring physician questions pertaining to appointment status.
* Coordinates the hold and release of template slots for requests to occur within weeks.
* Facilitates and assures physician to physician or department contact.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-
inclusive
. They represent typical elements considered necessary to successfully perform the job.
Position Details
*
Hours:
Monday – Friday – 8am-4:30pm
* Weekends:
None
* Holidays:
Only non Geisinger recognized Holidays
* Travel: only if needed for regional meeting or training
*
–
Required Experience:
one year minimum – related work experience. Customer service, computer skills, comfortable on phone with patients.
Geisinger cares about not only its patients and members but also about you and your family. We offer a
competitive compensation
and
benefits package
to ensure that you and your loved ones can maintain good health, achieve
financial stability
, and excel both personally and professionally. We believe in creating a
diverse and inclusive
environment where all employees can be their authentic selves.
To learn more: (Use the “Apply for this Job” box …
Title: Patient Access Scheduler – Outpatient Clinical Nutrition
Company: Geisinger
Location: Wyoming, Pennsylvania, USA
Category: Healthcare, Administrative/Clerical
