Overview
Patient Admin Associate – Barzakay Clinic – Regular Full-Time – 2026-17945 (2026-17945) Jobs in Toronto, Ontario, Canada at Sunnybrook
Title: Patient Admin Associate – Barzakay Clinic – Regular Full-Time – 2026-17945 (2026-17945)
Company: Sunnybrook
Location: Toronto, Ontario, Canada
Summary Of Duties
- Provides support to multiple medical and clinical teams to ensure the smooth flow of outpatient clinics by coordination of patient flow and patient activities.
- Completes referral intake and follows up with referral sources and/or others to obtain missing patient information
within the defined timelines.
- Schedules patients for a variety of medical appointments, procedures and diagnostic tests for the interdisciplinary
team, notifying patient of cancelled clinics and providing alternative appointments.
- Receives and registers a high volume of patients in a fast paced multi-clinic area spanning two floors.
- Obtains primary patient demographics, OHN or third party billing information from patients as required.
- Responds to enquiries, telephone calls, and voicemail messages in a timely manner.
- Follows up to expedite request for verbal or stat result requests.
- Filing/sorting/faxing of reports as required.
- Completes data entry in relevant information systems as required.
- Maintains accurate patient records.
- Other duties as required.
Qualifications/Skills
- Requires successful completion of a one (1) year Medical Secretarial program/diploma at the community
college level and medical terminology course
- Minimum of two (2) years related practical experience or the equivalent combination of education and
Experience
- Prior experience as a Medical Secretary in a fast paced outpatient clinic setting with patients with a neurological
disease preferred.
- Working knowledge of Organisational Information Systems such as Accuro, SunnyCare, QuadraMed are required
- Experience in booking necessary diagnostic tests/procedures
- Typing 40 net w.p.m. with maximum 5% error rate for data entry
- Demonstrated understanding of general medical and diagnostic imaging terminology an asset
- Demonstrated effective organizational and time management skills
- Demonstrated critical thinking and problem solving skills
- Demonstrated excellent interpersonal, verbal and written communication skills
- Strong organizational skills in order to meet deadlines
- Ability to work efficiently, independently and collaboratively in a fast paced, flexible team environment
- Ability to adapt to change and implement plans and processes to meet the evolving needs of the patients and clinic
- Demonstrated satisfactory performance and attendance required
