Overview
Patient Services Representative Jobs in Avon, Ohio, USA at EmergencyMD
Position: Patient Services Representative I
Greet patients as they arrive and leave our clinic in a friendly manner. TheFront Desk/Receptionistis responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient /insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow ofcommunicationbetween patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed.
Schedule:
What you will be doing
Greet and check in patients in a friendly, courteous, and professional manner.
Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs.
Complete patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtain and document missing information required for registration.
Prepare paperwork for patient visits.
Verify patient benefits and eligibility, when needed. Collect all necessary co-pays, deductibles, and co-insurance, as needed. Respond to questions regarding accounts status, payment arrangements, and concerns. Resolve billing or charge disputes or forward problem accounts to the appropriate individual for resolution.
Monitor patient flow, adjust workflows, and notify the clinical staff of any pertinent information and changes.
Act as a liaison between patients, guests, back office staff, and providers.
Reconcile cash against daily charge and cash reports.
Schedule and confirm patient appointments as needed.
Create, distribute, and file new patient charts/medical records.
Perform clerical tasks such as copying, sorting, scanning, and faxing.
Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc.
Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies.
Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.
Perform any other duties as assigned.
What you know
Required
High school diploma or GED
Strong verbal and writtencommunication skills
Desire
Telephone operator or high call volume experience
Entry Level
What you will receive
Competitive wages
Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
Generouspaid time off(PTO) program
Seven (7) company paid holidays
401(k) retirement plan with company match
An organization focused on People, Passion,Purposeand Progress
Inspirational culture
About Midwest Vision Partners
Midwest Vision Partners was founded in 2019 to build a premier eye care platform in partnership with Alpine Investors, a San Francisco-based private equity firm. Alpine is a strong supporter of MVP, given their People First philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physicianleadershipat the highest levels.
Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients’ vision to help people live their best lives. Today, MVP’s network consists of 16 practices, 125 physicians, and roughly 1500 emp…
Title: Patient Services Representative
Company: EmergencyMD
Location: Avon, Ohio, USA
Category: Healthcare, Administrative/Clerical
