Overview

Personal Injury Office Manager Jobs in Phoenix, AZ at YMPK Law Group

Overview

We are a growing personal injury law firm dedicated to delivering exceptional client service and outstanding results for accident victims. We are seeking an experienced, highly organized Office Manager to serve as the operational backbone of our practice and support our team of attorneys and staff.

Position Overview
The Office Manager will oversee day-to-day office operations, supervise administrative and support staff, improve systems and workflows, and help ensure the firm runs efficiently so our legal team can focus on maximizing client recoveries. This is a hands-on leadership role ideal for someone with prior experience in a personal injury or plaintiff law firm environment.Key Responsibilities

  • Meet with client and conduct intakes
  • Oversee all daily office operations to ensure smooth and efficient functioning of the firm
  • Supervise, train, and manage administrative staff, receptionists, intake personnel, and other support team members
  • Assist with hiring, onboarding, performance management, coaching, and staff development
  • Monitor case progression and workflow to help keep cases moving efficiently
  • Develop, implement, and maintain standard operating procedures (SOPs) and office systems
  • Coordinate calendars, meetings, and internal communications
  • Ensure confidentiality, data security, and compliance with firm policies and applicable regulations
  • Handle conflict resolution and foster a positive, professional office culture
  • Assist ownership/leadership with special projects and operational improvements as needed

Qualifications

  • Minimum 3+ years of office management or operations experience (personal injury law firm experience required)
  • Prior supervisory or management experience
  • Strong understanding of law firm operations and personal injury case flow (preferred)
  • Excellent organizational, leadership, and problem-solving skills
  • Outstanding written and verbal communication abilities
  • Proficiency with Microsoft Office, GSuite and Filevine
  • Ability to multitask, prioritize, and thrive in a fast-paced environment
  • High level of professionalism, discretion, and attention to detail

Preferred Qualifications

  • Experience managing intake teams or case management staff
  • Familiarity with HR practices and employment compliance
  • Bilingual (Spanish) a plus

Compensation & Benefits
Competitive salary commensurate with experience
Please submit your resume and a brief cover letter explaining your relevant experience to [email protected]. We look forward to hearing from qualified candidates who are ready to make an immediate impact!

Pay: $23.00 – $30.00 per hour

Benefits:

  • Paid time off

Work Location: In person

Title: Personal Injury Office Manager

Company: YMPK Law Group

Location: Phoenix, AZ

Category:

 

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