Overview
Primary Care Assistant; EFT Jobs in Winnipeg, Canada at Winnipeg Regional Health Authority (WRHA)
Position: Primary Care Assistant (0.7 EFT, Permanent)
Position Summary
Nor West Co-OP Community Health is seeking a highly motivated and adaptable Primary Care Assistant with excellent interpersonal and communication skills to join our Walk‑In Clinic team. The successful candidate thrives in a fast‑paced, high‑volume environment, can manage competing priorities, and remains calm, professional, and organized under pressure.
Reporting to the Manager of Primary Care Operations, the successful candidate will support front reception services, front entrance screening, and the delivery of safe, efficient, and high‑quality patient care across various Nor West sites. This role requires a strong commitment to customer service, collaboration, and maintaining a respectful and welcoming environment for clients, visitors, and staff.
Salary: $23.217, $23.74, $24.328, $24.946, $25.666, $26.304 per hour (subject to union agreement).
Shift schedule:
Week 1 – Monday‑Friday 11:30 am–8 pm;
Saturday‑Sunday 8:30 am–5 pm. Week 2 – all days off.
Key Responsibilities
- Provide front reception and administrative support for the Walk‑In Clinic and Primary Care Teams.
- Conduct front entrance screening and assist with directing clients and visitors.
- Perform a variety of clerical and scheduling functions to support clinic operations.
- Maintain accurate records and ensure confidentiality of client information.
- Contribute to the delivery of safe, efficient, and quality services.
- Participate in workload sharing and provide coverage for team members as required.
- Foster and maintain a respectful, inclusive, and collaborative work environment.
Experience
- A minimum of two years related healthcare experience required.
- Experience in email and computerized calendars required.
- Working knowledge of Accuro electronic medical records preferred.
- Demonstrated knowledge and experience maintaining medical records and filing systems, compiling statistics, and processing personal health information.
- Switchboard/receptionist experience.
Education
- Complete high school education, Manitoba standards required.
- Successful completion of a Unit Clerk Course and/or a Medical Office Assistant Course required.
- Basic Life Support recognized by the Heart and Stroke Foundation of Canada (e.g., CPR Anytime Family and Friends) – provide certificate if available.
- A combination of education and experience may be considered.
Qualifications
- Keyboarding speed of 40 wpm required.
- Knowledge of medical terminology required.
- Proficiency in Microsoft Word, Excel, and Outlook required.
- Demonstrated ability to maintain professionalism, composure, and effectively work with and form respectful relationships with team members, other professionals, clients and the community.
- Demonstrated ability to work independently, with minimal supervision and take initiative through action that favourably influences events.
- Proven ability to adapt quickly to changing circumstances while maintaining accuracy and attention to detail.
- Excellent customer service, communication and interpersonal skills.
- Excellent command of the English language (both written and oral).
- Demonstrated ability to problem‑solve and work within a fast‑paced, interdisciplinary team environment with frequent disruptions and deadlines.
- Experience with specimen collection, medical supply management and statistical data collection.
- Knowledge and experience working with diverse cultures.
- Ability to maintain a high level of confidentiality.
- Ability to plan and organise a heavy workload, under pressure, to meet deadlines.
- Criminal Record Check and Child/Elder Abuse Registry required.
- Valid driver’s licence and access to a vehicle.
- Must be willing to work weekdays, weekends, evenings and holidays.
Physical Requirements
- Must be able to do moderate lifting and a moderate amount of walking.
- Must be able to function effectively in a fast‑moving environment with frequent interruptions.
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Title: Primary Care Assistant; EFT
Company: Winnipeg Regional Health Authority (WRHA)
Location: Winnipeg, Canada
Category: