Overview
Progress Advisor Jobs in Yogyakarta, Indonesia at English 1 Indonesia
Title: Progress Advisor
Company: English 1 Indonesia
Location: Yogyakarta, Indonesia
Progress Advisor is responsible for students and customer’s learning experience at English 1 Centers. They need to maintain close contact with classroom teachers & customers/parents in order to facilitate communication regarding the student’s learning progress, and contribute to school sales targets by promoting better student retention.
Roles and Responsibility :
- Conduct Parents Communication Events (Course Orientation, Parent-Teacher Conference, Progress Update and Achievement Ceremony)
- Observe class to know the students ability and discuss the feedback with teacher
- Check for students absent and contact parents.
- Communicate among course teachers, parents and kids to track the teaching quality and study results, keep solid relationships with all customers
- Manage students include processing payment, retention sales and customer satisfaction
- Complain handling
- Consistently informing customers about all important information and changes
- Work with Course Consultant to ensure customers get good study experience. Develop good relationship with customers and get referrals
Requirement :
- University graduate/Diploma/Bachelor degree in any field
- Able to work well in a team as well as independently
- Able to multi-task and work under pressure
- Good planning and organizing ability, work flexible and able to deal with uncertainties
- Have a passion for sales and service, target and result oriented
- Excellent verbal and written communication skills in English
- Willing to work with a shift system
- Preferably domiciled in Yogyakarta
