Overview
Property Assistant Jobs in Radlett, England, UK at Nouvo Recruitment
Location: Radlett
Property Assistant – Ground Rent
Make your application after reading the following skill and qualification requirements for this position.
Our client manages the ground rent portfolio division on behalf of other freehold-owning entities. As a business they own and manage more than 100,000 residential leasehold titles across the UK. They act as long-term stewards to these properties, providing vital professional management for leaseholders in exchange for annual ground rent.
Our Client Services Team provides a knowledgeable, helpful, friendly customer services experience to our clients. The successful individual will be responsible for engaging with leaseholders, solicitors and mortgage companies by telephone and email. This role requires a can-do attitude and a desire to
make a difference
as well as a need for to develop technical knowledge of the sector and relevant legislation.
About the role of Property Assistant (Ground Rent)
* Banking cheques/verifying batches BACS payments
* Dealing with all genres of calls in regards the ground rent
* Dealing with ground rent complaints via letter/emails
* Direct debit process – set up/cancellations/queries/collection
* Liaising with solicitors dealing with a sale of a property
* Liaising with solicitors with leaseholder disputes
* Taking payments over the phone and via the HSBC Global Iris system
* Liaising with mortgage companies re breaches of leases
* Arranging payment plans with leaseholders.
* Referral files to solicitors for further arrears recovery.
* Preparing ground rent conveyancing packs
* Fees letters & emails
* Solicitors fees letter disputes
* Any other work as assigned by the manager
Candidates for the role of Property Assistant must have:
* Proven administration experience
* Strong customer service skills
* Excellent organisational skills
* Ability to prioritise own workload
* Work to deadlines
* Be proactive
* Be a team player
In addition to a
competitive salary
we also offer:
* A discretionary bonus scheme
* 23 Days holiday per annum, plus Christmas closure
* Employee Assistance Programme
* Onsite parking
* Monday-Friday 9am-5pm working hours
Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest.
However please keep checking our website as new roles will be updated daily, Nouvo Recruitment London wishes you the best of luck in your job search.
Nouvo Recruitment London operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK
Title: Property Assistant
Company: Nouvo Recruitment
Location: Radlett, England, UK
Category: Administrative/Clerical
