Overview
(PT) Enrollment Assistant Jobs in Mays Landing, NJ at Atlantic Cape Community College
Title: (PT) Enrollment Assistant
Company: Atlantic Cape Community College
Location: Mays Landing, NJ
Examples of Duties
- Processes mail, fax, in-person and online registration including adding, dropping, withdrawing students from classes
- Provides registration support for students enrolling via Self-service
- Ensures support documentation for transactions is received and filed
- Updates student information such as name, address, telephone and email address changes
- Assists with student enrollment and graduation verifications
- Processes chargeback authorizations
- Processes grade changes as requested by professors
- Maintains intake and responses for Enrollment Services email
- Assists with the processing of graduates, including degree audit and printing and mailing of diplomas
- Logs all incoming transcripts for transfer credit into the system (including but not limited to: college transcripts, AP scores, and Police Academy certificates).
- Processes approved transfer credit by reviewing documents, and applying credit as directed to student records.
- Answers phone in Enrollment Services to assist callers.
- Monitors QLess systems and summons students for needed services in a timely manner
- Works with other departments to provide quality service to students
- Performs related duties as assigned
Education
Typical Qualifications
- High school diploma or GED
- Associate’s degree preferred
Experience
- Experience working in a professional setting, Higher Education preferred
Competencies And Skills
- Excellent customer service and communication skills
- Knowledge of Microsoft Office products
- Strong organization and record-keeping skills
- Demonstrated experience working with a diverse population
- Ability to work as a member of a team
Supplemental Information
Terms of Employment
- This position may require flexible scheduling to include evenings and weekends and duties at any Atlantic Cape location.
