Overview
Reception Jobs in Oakland, MD at Ally Fox – State Farm Agency
Full Job Description
Job Description:
We are seeking a friendly and organized Receptionist to join our team at. The ideal candidate will be the first point of contact for our clients and will play a crucial role in creating a positive first impression of our office. The Receptionist will be responsible for managing front desk operations, providing exceptional customer service, and supporting our insurance agents and administrative staff.
Key Responsibilities:
Greet clients and visitors in a warm and professional manner.
Answer incoming phone calls, direct them to the appropriate personnel, and take messages when necessary.
Respond to client inquiries regarding insurance products and services, providing accurate information or directing them to the appropriate agent.
Schedule and confirm appointments for clients with insurance agents.
Maintain a tidy and organized reception area, ensuring that client materials and brochures are up-to-date.
Process incoming and outgoing mail and packages.
Assist with administrative tasks such as filing, data entry, and document preparation.
Maintain confidentiality of sensitive client information in accordance with company policies and regulations.
Support the insurance team with various tasks as needed, including preparing client files and managing records.
Perform other duties as assigned by management.
Qualifications:
High school diploma or equivalent; additional education or certifications in office administration or customer service is a plus.
Previous experience as a receptionist or in a customer service role, preferably in an insurance or financial services environment.
Strong verbal and written communication skills.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (e.g., phones, printers).
Excellent organizational skills and attention to detail.
Ability to multitask and work effectively in a fast-paced environment.
Strong interpersonal skills and a positive attitude.
Ability to maintain professionalism and confidentiality.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional development and growth within the company.
A supportive and collaborative work environment.
Employer match 401K
If you are a motivated individual with a passion for customer service and a desire to contribute to a dynamic insurance team, we encourage you to apply!
Title: Reception
Company: Ally Fox – State Farm Agency
Location: Oakland, MD
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