Overview

Reception/Dispatch Coordinator Jobs in Gorham, Maine, USA at ServiceMaster Clean of Fraser Valley

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Competitive salary

Opportunity for advancement

Training & development

SERVPRO of Portland is hiring a Dispatch Coordinator!

Benefits

SERVPRO of Portland offers:

Competitive compensation

Superior benefits

Career progression

Professional development

And more!

As the Dispatch Coordinator, you will assist with scheduling a Project Manager to the customer’s location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need, you could thrive in this environment!

Key Responsibilities

Dispatch and schedule Project Managers to incoming leads and projects in coordination with the management team

Review and maintain the scheduling software so that appropriate teams are routed accordingly

Perform detailed and accurate data entry

Receive incoming calls about past services, follow-ups on current projects, general inquiries about business, and other routine communications

Collaborate and assist Office Team Members and other departments, as needed

Position Requirements

High school diploma/GED (preferred)

At least 2 years of customer service and/or office-related experience

Prior dispatch experience preferred

Ability to multitask and to remain detail-oriented

Knowledge of local geographical area is preferred

Must be knowledgeable in relevant computer applications such as Quick Books and Microsoft Office

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required, which would require the ability to lift files, open filing cabinets, and bend or stand as necessary. Ability to successfully complete a background check subject to applicable law.

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State, and Local laws.

All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will

give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.

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Title: Reception/Dispatch Coordinator

Company: ServiceMaster Clean of Fraser Valley

Location: Gorham, Maine, USA

Category: Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant, Office Assistant, Administrative Management)

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